Customer Admin

Adecco; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Administrator for a full-time position in Southampton. The successful candidate will handle refund requests, respond to customer inquiries via email, and manage administrative tasks. Key skills include strong IT competence, attention to detail, and excellent communication. This role offers a competitive pay rate of £14.31 per hour. If you excel in customer service with a passion for helping others, this job might be for you.

Qualifications

• Candidates must demonstrate excellent IT skills and the ability to quickly learn new systems.
• Strong organisational skills and exceptional attention to detail are essential.
• Professional written communication skills and a passion for customer service are required.

Responsibilities

• Process refund requests efficiently.
• Respond to customer refund inquiries via email.
• File and scan documents into the internal database.

Skills

Excellent IT skills

Ability to learn new systems quickly

Strong organisational skills

Exceptional attention to detail

Professional written communication skills

Passion for delivering excellent customer service

Job description

Customer Administrator - Southampton Full Time

Adecco UK are currently recruiting on behalf of one of our most prestigious clients for a Customer Administrator.

Details

Full Time Positions Available

Start date: 08/12/2025

Duration: 08/12/2025 - 27/03/2026

Location: City Centre, Southampton

Pay Rate: Competitive ( £14.31 per hour)

Working as part of the wider Customer Service team the main duties for a Customer Administrator are processing refund requests, responding to customers refund enquiries via email, electronically filing and scanning documents into the internal database and any other ad hoc administration tasks as required.

Qualifications & Skills

• Excellent IT skills
• The ability to learn new systems and processes quickly
• Strong organisational skills
• Exceptional attention to detail
• Professional written communication skills
• A passion for delivering excellent customer service

Shift Pattern

You will be working 37 hours a week Monday - Friday, between the hours of 08:00 - 20:00

If you have excellent IT skills, professional written communication skills, good organisational skills and a passion for customer service then this job could be for you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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