Customer Accounts Administrator - JW Lees Brewery

JW Lees; Manchester; On-site; GBP 22,000 - 27,000; Full time

Job summary

A well-established brewery in Manchester is seeking a Customer Accounts Administrator to join their Credit Control Team. This role involves managing customer relationships and effectively handling debt collection. Candidates with experience in credit control or finance are welcome, but training will be provided. Enjoy a competitive salary plus bonus and various employee benefits.

Benefits

Competitive salary plus profit share

Private medical with BUPA

30% discount on food and drink

Discounted stays in hotels

Wellbeing support programme

Career growth opportunities

Qualifications

• Excellent communication and interpersonal skills are required.
• Customer service experience is beneficial.
• Experience in credit control is an advantage.
• Ability to manage workloads in a fast-paced environment.

Responsibilities

• Monitor held orders and take action.
• Collect trade/rental debts effectively.
• Administer accurate records of customer communication.
• Update and maintain customer records.
• Build and maintain strong customer relationships.
• Handle any queries and complaints efficiently.
• Perform sales ledger tasks like cash allocation.

Skills

Excellent communication and interpersonal skills

Excellent customer service skills

Ability to work individually and as part of a team

Ability to work in a fast-paced environment

Credit Control experience

Experience of sales ledger procedures

Excellent computer skills

Professional and well-organised approach

Strong attention to detail and accuracy

Job description

Customer Accounts Administrator Vacancy - Middleton, North Manchester - Up to £27,000 plus bonus

Mon - Fri, 09:00 - 17:15.

We have a great opportunity for a Customer Accounts Administrator to join the Credit Control Team at the Greengate Brewery. This role is all about building relationships with our customers and effectively managing and reducing debt. Previous experience in a credit control/finance role would be advantageous but not essential.

What we offer ourCustomer Accounts Administrators:

• Competitive salary plus profit share
• Private medical with BUPA
• 30% discount on food and drink across our pubs and inns
• Discounted stays in our hotels and inns
• Wellbeing support with our Employee Assistant Programme
• Great opportunities to grow in your role and progress your career

Key Responsibilities

• Monitor held orders and take action accordingly
• Collection of trade/rental debts
• Aged debtor detailed reporting
• Administration of accurate records of all customer communication
• Update and maintain customer records
• Build and maintain customer relationships
• Effectively manage any queries and complaints
• Sales ledger tasks, including cash allocation and invoice/credit note posting

Key Competencies and Skills

• Excellent communication and interpersonal skills
• Excellent customer service skills
• Ability to work based on individual initiative and as part of an established team
• Ability to work within a fast paced environment
• Credit Control experience would be an advantage, but full training will be given
• Experience of sales ledger procedures/processes
• Excellent computer skills
• Professional and well organised approach to work
• Strong attention to detail and accuracy

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart ofeverything we do:

Proud - Savvy - Honest - Passionate - Personal - Together