Customer Account Manager – Loan Services & Growth

Everyday Loans Group; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading consumer finance company in Manchester is seeking a Customer Account Manager to manage loan processes and provide excellent customer service. The role involves understanding customer needs, processing loan agreements, and supporting clients throughout their loan lifecycle. The position offers a competitive salary of up to £30,000, along with a robust training program and various employee benefits, including healthcare and a bonus scheme.

Benefits

Bonus scheme

Private healthcare

Life assurance

Excellent company pension

25 days holiday plus Bank Holidays

Cycle to Work vouchers

Retail Discounts

Tech scheme

3 Charity Volunteering Days

Qualifications

• Experience in financial services is preferred.
• Strong communication skills with attention to detail.
• Ability to build rapport with customers.

Responsibilities

• Manage the whole process of providing loans to customers.
• Establish customers' requirements and their affordability.
• Support customers throughout the lifecycle of their loan.

Skills

Customer Focused

Strong Communication skills

Self‑Development

Team Work

Enjoy working with targets

Job description

A leading consumer finance company in Manchester is seeking a Customer Account Manager to manage loan processes and provide excellent customer service. The role involves understanding customer needs, processing loan agreements, and supporting clients throughout their loan lifecycle. The position offers a competitive salary of up to £30,000, along with a robust training program and various employee benefits, including healthcare and a bonus scheme.