Customer Account Manager

Premier Foods; United Kingdom; Remote; GBP 40,000 - 50,000; Full time

Job summary

A leading British food company is seeking a passionate Customer Account Manager to drive growth in the grocery sector. The role involves developing strategic plans, leading negotiations, and collaborating with cross-functional teams to optimize results. Candidates must have proven experience in fact-based selling, strong commercial awareness, and a collaborative approach. This is a fantastic opportunity to make a significant impact across key UK customer accounts.

Qualifications

• Proven experience in fact-based selling and negotiation.
• Strong commercial awareness and relationship-building skills.
• Excellent planning, organising, and time management.
• Creative thinker with strong interpersonal and communication skills.
• Collaborative team player with a drive for results.
• Experience in ambient food or broader food/beverage sectors.
• Budget management and critical thinking capabilities.
• Working knowledge of key grocery customers.

Responsibilities

• Develop and implement strategic business plans to grow our brands.
• Own trading responsibility and deliver forecast accuracy.
• Lead customer negotiations, product launches, and performance reviews.
• Collaborate cross-functionally with various departments.
• Manage customer profitability and pricing structures.
• Drive ROI of trade spend.

Skills

Fact-based selling

Negotiation

Commercial awareness

Relationship-building

Planning

Time management

Interpersonal skills

Creative thinking

Budget management

Understanding of grocery customers

Job description

Customer Account Manager

Location: Homebased, GB

Customer Account Manager

Grocery

Homebased

Are you ready to drive growth and make a significant impact in the grocery sector? At Premier Foods, we are seeking a passionate and commercially savvy Customer Account Manager to join our team. This is a fantastic opportunity to work with one of our newly acquired brands, playing a crucial role in shaping our success across prominent UK key customer accounts.

What You’ll Do

• Develop and implement strategic business plans to grow our brands through increased distribution, feature & display, and optimised promotional activity.
• Own trading responsibility and deliver forecast accuracy for nominated categories.
• Lead customer negotiations, product launches, and performance reviews.
• Collaborate cross-functionally with Marketing, Category, Finance, and Supply Chain to deliver joined-up plans.
• Manage customer profitability, pricing structures, and promotional programmes.
• Drive ROI of trade spend and ensure efficient ledger query management.

What We’re Looking For

• Proven experience in fact-based selling and negotiation.
• Strong commercial awareness and relationship-building skills.
• Excellent planning, organising, and time management.
• Creative thinker with strong interpersonal and communication skills.
• Collaborative team player with a drive for results
• Experience in ambient food or broader food/ beverage industry sectors.
• Budget management and critical thinking capabilities.
• Working knowledge of key grocery customers.

A great British food company

Premier Foods is one of Britain’s biggest listed food companies, employing over4,000 colleagues at 13 manufacturingsites and offices up and down the country.

Many of our brands have been part of UK lifefor more than a century and you’ll find them in 90% of British households.

At Premier foods we believe in inclusion, authenticityandindividuality. We aim to ensure all existingand futurecolleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome.