Customer Account Manager

Joules Limited; Stratford-upon-Avon; On-site; GBP 60,000 - 80,000; Part time

Job summary

A retail clothing brand is seeking a Sales Assistant in Stratford-upon-Avon. You will deliver exceptional customer service while embodying the brand values and focusing on store targets. The position offers flexible working hours and various benefits, including discounts on products. This is a great opportunity for individuals passionate about retail and customer interaction who want to thrive in a vibrant work environment.

Benefits

25% off most Joules products

10% off most partner brands

Uniform allowance

Life assurance

Health plan discount

Qualifications

• Expert understanding of Joules products.
• Friendly and welcoming approach.
• Ability to maintain retail operational standards.

Responsibilities

• Provide exceptional customer service within the store.
• Focus on store targets and deliverables.
• Ensure retail operational standards are maintained.

Skills

Customer service

Teamwork

Retail operational standards

Job description

SHIFTS YOU ARE APPLYING FOR: 16hrs p/w; Mon 12:15 - 16:15; Wed 09:30 - 13:30; Thu 10:00 - 14:00; Sat 12:00 - 16:00

About the Role: The grass is greener…at Joules! We have an eye for detail. We care and we challenge. We are creative and commercial, passionate and practical. We are flexible and generous, inspire hard work and lead with kindness. We have big ambitions and are never afraid to give it some welly.

You will combine your expert understanding of the Joules products with a friendly, welcoming approach to provide exceptional customer service within the store. Flexible working options are available.

As a Sales Assistant you will be the face of Joules, focus on the store targets and deliverables, and create a shopping experience that meets customers' needs and embodies the Joules brand. You are keen to work as part of a team and play your part in ensuring the retail operational standards – both on the shop floor and back of house – are maintained at all times. Whatever the task, you’re passionate about doing it better and realising your retail potential along the way.

Benefits

• 25% off most Joules, NEXT, MADE and Lipsy products (when purchased through NEXT)
• 10% off most partner brands & up to 15% off Branded Beauty
• Uniform allowance
• Access to fantastic discounts at our Staff Shops
• Life assurance
• Health plan discount for you and your family
• Bold and vibrant place to work – conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary.

Call us on 0116 429 8726 or email [e-mail] with "Workplace Adjustments" in the subject line.