Customer Account Administrator

Staffline; Sandycroft; On-site; GBP 28,000; Full time

Job summary

A leader in aerospace and aviation manufacturing is seeking a dynamic Customer Account Administrator to join their team in Deeside. This permanent, onsite role involves engaging with customers, managing sales orders, and providing comprehensive analysis to support business operations. The ideal candidate will have exceptional administrative skills and a strong ability to foster customer relationships. This position also offers a 4-day working week plus a competitive salary of £28,000.

Qualifications

• High levels of administrative competence required.
• Experience in customer relations and data analysis.
• Ability to compile and analyze performance data.

Responsibilities

• Entering/maintaining sales orders and supporting sales forecasts.
• Building strong relationships with customers.
• Providing accurate quotations and validating orders.
• Checking purchase orders against compliance requirements.
• Compiling customer performance data and identifying risks.

Skills

Administrative competence

Customer relationship management

Data analysis

Job description

Position: Customer Account Administrator

Location: Deeside, Flintshire

Job Type: Permanent / Onsite

Salary: £28,000

4 day working week (Mon-Thurs)

Hours: 7am-4:15pm or 7:45am – 5pm

My client, a leader in the aerospace and aviation manufacturing sector are on the hunt for a dynamic Customer Account Administrator to join the team!

This development role requires an individual with high levels of administrative competence. The Customer Account Administrator holds an essential interfacing position, engaging with all business stakeholders (internal and external), ensuring comprehensive management of the customer account orderbooks, providing both the customers and the business comprehensive analysis in an effective and professional manner.

Responsibilities

• Entering/ maintaining sales orders, supporting sales forecasts and the budget
• Interface with the customer building strong, long-term relationships as a key part of the first line of enquiry process
• Providing accurate and timely quotations in response to Request for Quote (RFQs) or repair requests from customers
• Validation of sales orders or repair order requests, against customer terms and conditions, quality requirements, etc
• Accurate checking and acknowledgement of Purchase Orders, ensuring full compliance with ITC (International Trade Compliance) requirements, and validating against existing pricing
• Compile and analyse customer performance data (Against Orderbook changes, Program Rates, ‘In-contract’ demand changes etc), identifying key risks and opportunities to the business
• Ensure all system quoted prices are contractually agreed and accurately support current exchange rates (where applicable)
• Identifying and delivering opportunities to enhance the profitability of the business

For further details, please contact Nick Sollis - 01453 829767 or email your cv [e-mail]

Omega Resource Group are an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.

We are always seeking Engineering Staff, Senior Managers, Skilled and Semi-Skilled Machinists, Mechanical Fitters, Electrical Fitters, Quality Engineers, Materials Science Engineers, Maintenance Engineers, Electronics Engineers, Test Technicians, Technical Authors and Laboratory Technicians to name but a few.

Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.