Customer Account Administrator

Rafferty Resourcing; Chichester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment consultancy is seeking a Customer Account Administrator to support their thriving operations team in Chichester. This full-time, office-based role involves a variety of tasks including supporting Account Managers, managing order information, and ensuring accurate data in the CRM system. Candidates should have at least 2 years of relevant experience, strong communication skills, and a collaborative mindset. The role offers competitive salary, 23-28 days holiday, and opportunities for career progression.

Benefits

23-28 days holiday

On-site canteen

Free car parking

Business casual dress code

Rising pension contributions

Opportunities for progression

Qualifications

• At least 2 years of experience in an administrative or account support role.
• Strong communication skills required for client and colleague interactions.

Responsibilities

• Responding to internal emails and supporting Account Managers.
• Coordinating order information and managing administration tasks.
• Updating the CRM system with accurate information.

Skills

Microsoft Office proficiency

Time management

Effective communication

Attention to detail

Organisational skills

Job description

About the job Customer Account Administrator

Customer Account Administrator Full-Time, Office-Based Chichester | Monday to Friday, 9am -5pm | Permanent Role

Are you an experienced administrator with a flair for organisation and a passion for working in a collaborative environment? Were hiring a Customer Account Administrator to join a thriving operations team at a highly respected and sought-after employer in Chichester.

This is a fantastic opportunity for someone who enjoys variety in their day-to-day work, values teamwork, and is looking to develop their career within a supportive and dynamic office environment.

The role:

You’ll play a vital role in keeping the business running smoothly, working closely with Account Managers and multiple departments. No two days are the same, and you’ll get great exposure to different areas of the business,ideal for someone looking to build on their existing skills and grow their career.

• Responding to internal emails and supporting Account Managers and colleagues across departments
• Coordinating order information and ensuring accuracy across systems
• Handling product sample requests and providing relevant product detailsProcessing purchase requests and managing associated administration
• Liaising with departments to track orders, allocations, and stock quantities
• Attending team meetings to share customer updates and insights
• Updating the CRM system with accurate, detailed information
• Responding promptly and professionally to customer emails

What are we looking for?

This company is looking for a like-minded individual who shares the exceptional values of their remarkable team.

To thrive in this position, you should have at least 2 years of relevant experience in an administrative or account support role. Proficiency in Microsoft Office and strong time management skills are also essential.

The perfect candidate will be a collaborative team player who values cooperation, support, and respect for diverse ideas and viewpoints.

Effective communication skills are a must for this role. Regular interaction with clients, colleagues, and stakeholders necessitates clear and proficient verbal and written communication.

Attention to detail is crucial for managing various tasks and projects accurately and punctually. This requires excellent organisational skills and effective prioritisation abilities.

A positive attitude and the capacity to work harmoniously within a team environment are vital as you’ll have close collaboration with others to achieve shared objectives.

Additional Information:

• Hours of work Monday to Friday 9am to 5pm
• Salary depending on experience
• 23 days holiday rising up to 28 plus bank holidays
• Fun and friendly open plan office
• On site canteen
• Free car parking (you will need a car due to the location)
• Business casual dress code
• Rising pension contributions
• Opportunities for progression

Rafferty Resourcing:

Rafferty Resourcing is an award winning recruitment consultancy that specialises in Head Office recruitment. We are acting as an employment agency for this permanent position and supporting our client with the recruitment process. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. For more details please contact Jodie or Martyn.