Custodial Flow Coordinator

Oxleas NHS Foundation Trust; Highweek; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in the UK seeks a Custodial Flow Coordinator to ensure quality healthcare for incarcerated individuals. This role involves overseeing transfer pathways, coordinating with external providers, and maintaining accurate records. Candidates must demonstrate knowledge of relevant policies and are required to undergo National Security Vetting. The position represents an opportunity to significantly impact health outcomes within prison settings and foster integrated care strategies.

Qualifications

• Proof of right to work documentation.
• Proof of ID, including 1 photographic ID.
• Proof of address documentation.

Responsibilities

• Provide safe and effective care pathways for all offenders identified for transfer to external services.
• Ensure a coordinated approach to transfer planning with external providers.
• Maintain accurate and timely transfer activity data.

Skills

Comprehensive knowledge of local and national policies

Basic knowledge of legislative procedures

Willingness to undertake National Security Vetting

Job description

Role Summary

Our healthcare team have a real impact on promoting health and well‑being to those in prison and we pride ourselves on using skills and strategies that instil hope for patients future resettlement back into the community. We directly deliver Mental Health, Physical Health, Pharmacy and Clinical Substance Misuse in an integrated healthcare delivery model to provide effective and responsive care to improve wellbeing and support better outcomes in the future.

The post holder will work as a Custodial Flow Coordinator to provide quality healthcare to those incarcerated in prisons.

Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post.

Key Responsibilities

• Provide safe and effective care pathways for all offenders identified for transfer to external NHS or independent in‑patient services.
• Work alongside the prison clinical team and act as the link between external providers and prison teams to ensure a coordinated approach to transfer planning, resulting in effective and timely transfers in accordance with national time scales (e.g. 14 days for mental health transfers).
• Maintain accurate and timely transfer activity, information and data on the electronic data tracker system.
• Be responsible for timely referrals to external providers.
• Be responsible for tracking the progress of all referrals.
• Promote timely medical and nursing assessments by external providers.
• Maintain close links with the Ministry of Justice to ensure timely transfers.
• Throughout the stay in external services act as a point of contact to ensure the smooth flow and exchange of information and attend all relevant forums relating to the offender.
• Promote timely return to prison.
• Contribute to service developments and plans aimed at improving and developing services.
• Provide timely data and reports as directed on offender transfer activity.
• Support the development of prison‑based care to minimise length of hospital admission and promote site‑based interventions.
• Maintain oversight of the escort and discharge database for each site.
• Report all disputes and delays to management in a timely fashion.
• Ensure that appropriate systems are in place, which enable and facilitate the effective Care Programme Approach, care coordination and continuity of care.
• Support senior staff in the development of plans for the achievement of clinical excellence and demonstrate high standards of clinical practice to the team.
• As required attend case conferences, clinical reviews and CPAs.
• As required attend and/or minute other meetings and forums as directed.
• Ensure that all relevant clinical information is documented accurately and in a timely fashion onto SystmOne.
• Maintain basic knowledge of legislative procedures governing care and treatment of mentally disordered offenders.
• Comprehensive knowledge of local and national policies in relation to patient confidentiality, Caldicott principles, child and adult safeguarding procedures and vulnerable adult’s policy.

Eligibility & Requirements

• All applicants must be willing to undertake National Security Vetting in order to work in a prison setting.
• Proof of right to work documentation.
• Proof of ID, including 1 photographic ID.
• Proof of address documentation.
• Non‑UK passport holders with less than 5 years UK address history must provide a police certificate in English from their last country of residence.
• Comprehensive knowledge of local and national policies relating to patient confidentiality, Caldicott principles, safeguarding procedures and vulnerable adult’s policy.
• Basic knowledge of legislative procedures governing the care and treatment of mentally disordered offenders.

Equal Opportunity Statement

We are committed to creating an inclusive workplace that welcomes and supports individuals of all abilities. If you meet the minimum criteria for this role and you have a disability, you can be guaranteed an interview under the Disability Confident Scheme – please ensure you select this on your application form. Any information you provide regarding a disability or a need for adjustments will be treated in confidence and will only be shared with colleagues who are supporting this request.

About Oxleas NHS Foundation Trust

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and work in close partnership with other parts of the NHS, local councils and the voluntary sector.