Culture, Training & Awareness Principal - Cyber Security

M&S; Greater London; Hybrid; GBP 55,000 - 80,000; Full time

Job summary

A leading retail company in Greater London is seeking a Cyber Security Culture, Training & Awareness Principal. This role focuses on enhancing security awareness across departments by developing training programs and establishing a Cyber Security brand. Candidates should have a bachelor's degree and relevant experience in security awareness or training. The position offers competitive benefits, including a colleague discount and a pension scheme.

Benefits

20% colleague discount

Competitive holiday entitlement

Discretionary bonus schemes

Defined Contribution Pension Scheme

Wellbeing support access

Charity volunteer day

Qualifications

• 3 years of relevant experience in a similar environment.
• Ability to support colleagues with security awareness.
• Proven track record in delivering cyber security training.

Responsibilities

• Build and deliver the security culture strategy.
• Develop comprehensive training and awareness programs.
• Create impactful communication campaigns for the Cyber Security Brand.

Skills

Security awareness guidance

Cyber Security training programs

Brand development

Employee engagement

Education

Bachelor’s degree in Marketing, Public Relations, Cyber Security, IT

Job description

Job Description

We are seeking a skilled Cyber Security Culture, Training & Awareness Principal to support our efforts to enhance security awareness across all departments and business units. In this role, you will actively contribute to building and delivering the security culture training and awareness strategy to enhance cyber security awareness and engagement across the business.

We're keen to foster a strong security culture by ensuring colleagues clearly understand their roles in protecting sensitive information and assets. This includes delivering a comprehensive strategy that goes beyond awareness-building a recognizable Cyber Security brand, rolling out engaging training programs tailored to different teams, creating impactful communication campaigns, and establishing a network of Security Champions across the organisation to embed best practices and drive peer‑to‑peer engagement.

What you’ll do

• Proactively support the building and delivery of the security culture strategy to enhance awareness and engagement with InfoSec across M&S Globally.
• Cultivate and influence M&S security culture so that organisational, team and individual decisions result in positive outcomes and an understanding that cyber security is everyone’s responsibility.
• Support the development, implementation, and outcome measurement of comprehensive cyber security training and awareness programs and initiatives tailored to different departments, teams, and business units, and help build a Security Champion network across the organisation and within D&T to maximise engagement.
• Understand the security culture, training and awareness objectives derived from the InfoSec management team and support the translation of these into concrete and measurable deliverables and outcomes.
• Enhance awareness of and engagement with the Cyber Security Brand throughout M&S. Contribute to the creation of branding materials, communication strategies, and campaigns aimed at reinforcing the importance of cyber security among colleagues and partners.

Who you are

• Bachelor’s degree (advantageous if in Marketing, Public Relations, Cyber Security, Information Technology, or a related field).
• 3 years relevant experience in a similar environment and role.
• Ability to provide security awareness support and guidance to colleagues within InfoSec and the broader M&S.
• A clear understanding of the actions required to develop and promote a Cyber Security Brand.
• Proven experience of delivering cyber security training programs.
• Understanding / experience of deploying effective methodologies for measuring and assessing employee awareness levels.

What’s in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days.
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you’re passionate about through a dedicated day away from work.

Everyone’s welcome

We’re ambitious about the future of retail. We’re innovating, disrupting, and leading the way into a more inspiring, digital era. It’s an exciting time to be part of M&S.

To support us on our journey, we’re building inclusive, diverse teams where everyone can be themselves, do their best work, and make change happen. We support each other and succeed together.

Don’t worry if you don’t meet every single requirement of the job description. It’s a guide to what’s possible within the role. If you’re passionate, ready to work hard, and think the role feels right for you, we’d love to hear from you.

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