Crypto Support Specialist — Remote Night Shift CET

Madfish; Remote; GBP 40,000 - 60,000; Full time

Job summary

A global crypto services provider is looking for a remote Customer Support Specialist to assist clients via Intercom. Candidates should have at least 2 years of experience in customer support, including at least 1 year in crypto or web3. Proficiency in English and either Russian or Ukrainian is required. The position offers a flexible work schedule and a starting salary between $1000-1200. Join an international team committed to professional development in the Web3 space.

Benefits

Flexible working schedule

Regular salary reviews

Career development in Web3

Qualifications

• 2+ years in customer support
• 1+ year in crypto/web3 experience required
• Language proficiency in English C1+, Russian or Ukrainian C1

Responsibilities

• Provide customer support via Intercom
• Manage and audit user accounts
• Handle manual transactions
• Generate reports

Skills

Customer care orientation

Attention to detail

Experience in Google Sheets

Job description

A global crypto services provider is looking for a remote Customer Support Specialist to assist clients via Intercom. Candidates should have at least 2 years of experience in customer support, including at least 1 year in crypto or web3. Proficiency in English and either Russian or Ukrainian is required. The position offers a flexible work schedule and a starting salary between $1000-1200. Join an international team committed to professional development in the Web3 space.