Cruise Sales Consultant

Travel Trade Recruitment; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A growing travel company in the UK is seeking experienced Luxury Travel Consultants to join their sales team. Located near Reading, this roll involves creating luxury travel itineraries, specializing in cruises, and providing exceptional customer service. The starting salary is £25,400 with an OTE of £25k to £30k, offering great benefits and career progression. Ideal candidates will have travel industry sales experience or strong retail backgrounds willing to move into luxury travel.

Benefits

Competitive salary

Career progression

Good benefits package

Qualifications

• At least 12 months experience in a travel sales role.
• Exceptional customer service and ability to liaise with high-touch clientele.
• Keen to develop in the luxury travel and cruise industry.

Responsibilities

• Create luxury travel itineraries, focusing on luxury cruise products.
• Offer a friendly, knowledgeable, professional service.
• Follow up on quotes and assist with itinerary amendments.

Skills

Customer service

Sales expertise

Knowledge of luxury travel

Attention to detail

Job description

Overview

An amazing opportunity has arisen for experienced Luxury Travel Consultants to join a growing travel company who specialise in luxury cruises as part of their sales team, in beautiful offices near Reading (ample parking available). If you have at least 12 months experience within a travel sales role, pride yourself on your professional friendly approach and feel that exceptional customer service & attention to detail leads to sales, this is the perfect Travel Industry opportunity for you! Starting salary is £25,400 pa, with a realistic OTE of £25k pa - £30k pa, but potential to earn much more. And this is a company that values it's team highly, so good benefits & career progression is part of the package!

JOB DESCRIPTION:

Responsibilities

• Taking enquires and creating luxury travel itineraries
• Specialising in luxury cruise products
• Ensuring every potential customer is offered a friendly, knowledgeable, professional service,
• Following up on quotes to try to ensure they are aware of unbeatable prices or alternative quotes to secure a reservation
• Ensuring all itinerary details are communicated thorough to the client
• Taking Payments
• Making any initial amendments to itineraries
• Assist with pre- and post-departure queries
• Upsell be offering additional products and excursions to ensure a customer's unique experience
• Bring ideas to the business, help find new potential customers
• Work to achieve sales targets and earn commission.
• Be flexible to work 5 days over a 7 day rota, primarily between 9am to 6pm

Experience Required

The ideal candidate will have previous travel industry sales experience, with knowledge of luxury travel and cruise. However, if you have worked for a high street retail travel agency and have not specialised in luxury or cruise, but are keen to do so, this is a great opportunity for you to develop in your Travel Industry career. And if you have target driven sales experience from an alternative industry, with exceptional customer service and ability to liaise with high-touch clientele, this could give you the opportunity to start a career in travel, at a point this industry is really taking off again.

The Package

Salary starts at £25,400 with an OTE of £25k - £30k pa, but Senior Consultants and Top Earners can earn in the region of £30k - £35k pa. This is a lovely company to work for with a great product, beautiful offices, good benefits package and career progression opportunities.

Interested?

If you are keen to be considered for this wonderful role and feel you meet the desired requirements please submit your CV via the Apply button online or send your CV directly to [e-mail].