CRM & Web Marketing Specialist — Lifecycle & UX

BYD Europe; Hounslow; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading zero-emissions transportation firm in the UK is seeking a CRM & Web Specialist to manage their CRM platform and website, ensuring effective customer communication and a seamless user experience. The ideal candidate will have 3-5 years of experience in CRM and digital marketing, supporting integrated marketing campaigns and analytics reporting. This full-time role offers a competitive remuneration package and opportunities for team building events.

Benefits

Competitive remuneration

Scottish Widows workplace pension

Commuting Allowance

Car Salary Sacrifice Scheme

25 days paid holidays + public holidays

Department & company-wide team building events

Qualifications

• 3–5 years’ experience in CRM and website management.
• Hands-on experience with CRM systems.
• Solid understanding of web analytics and SEO.

Responsibilities

• Manage CRM platform operations and data quality.
• Own website content management and optimization.
• Produce regular performance reports on CRM and website metrics.

Skills

CRM management

Email marketing

SEO best practices

Project management

Web analytics

Education

Bachelor’s degree in Marketing or related field

Tools

HubSpot

Salesforce

Google Analytics

WordPress

Job description

A leading zero-emissions transportation firm in the UK is seeking a CRM & Web Specialist to manage their CRM platform and website, ensuring effective customer communication and a seamless user experience. The ideal candidate will have 3-5 years of experience in CRM and digital marketing, supporting integrated marketing campaigns and analytics reporting. This full-time role offers a competitive remuneration package and opportunities for team building events.