CRM Solutions Architect — Hybrid, Data-Driven & Secure

Mulberry England; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

A leading British lifestyle brand seeks a Solutions Architect in Greater London. The role involves owning and designing the CRM architecture, ensuring integration with various systems, and maintaining data integrity. Ideal candidates will have extensive CRM platform knowledge and a strong understanding of business processes in sales and marketing. This is a hybrid position requiring at least 3 days in the office.

Qualifications

• Deep understanding of CRM marketing platforms such as Salesforce Marketing Cloud.
• Strong grasp of sales, marketing, and customer service processes.
• Experience with cloud-based architectures and data migration.

Responsibilities

• Own the architecture of the selected Marketing CRM platform.
• Translate complex business requirements into technical architecture.
• Lead design and integration efforts for the CRM platform.
• Maintain data integrity and security in CRM solutions.

Skills

Understanding of CRM platforms

API integration

Data modelling

Cloud-based architectures

Business process knowledge

Data migration

Job description

A leading British lifestyle brand seeks a Solutions Architect in Greater London. The role involves owning and designing the CRM architecture, ensuring integration with various systems, and maintaining data integrity. Ideal candidates will have extensive CRM platform knowledge and a strong understanding of business processes in sales and marketing. This is a hybrid position requiring at least 3 days in the office.