CRM Services Developer

Cycling UK; United Kingdom; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading cycling advocacy organization is seeking a CRM Services Developer to enhance their Microsoft Dynamics processes. This home-based role involves providing critical support and training to staff members, as well as developing new solutions to optimize their system. The ideal candidate will be enthusiastic about supporting communities and improving access to cycling, with a strong understanding of CRM tools.

Qualifications

• Experience in maintaining and improving CRM processes.
• Ability to provide support and training to staff.
• Skill in developing new solutions with Microsoft Dynamics.

Responsibilities

• Maintain and improve the day to day processes of Microsoft Dynamics.
• Support other staff in providing day to day support.
• Develop new solutions for Microsoft Dynamics.

Skills

Microsoft Dynamics

Support and training

Problem-solving

Job description

Overview

There’s never been a better time to join the team at Cycling UK! We have launched an ambitious new strategy – and we want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.

Cycling UK’s customer relationship management tool (CRM) is a key enabler in maximizing income, attracting and retaining key audiences and the delivery of successful programmes, ranging from commercial to behaviour change. The CRM Services team’s main goal is to be a successful business partner to the other Cycling UK functions.

Responsibilities

• As the CRM Services Developer you will support with maintaining and improving the day to day processes of Cycling UK's Microsoft Dynamics.
• Acting within a business partner capacity you will support other Cycling UK staff to provide day to day support and training.
• You will evolve and develop new solutions where Microsoft Dynamics plays a role.

How to Apply

If you are enthusiastic about supporting communities and improving access to cycling, we want to hear from you! Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.

Location & Travel

This role is home based with expected travel to London and Guildford.

Application Deadline

Applications close at 9:00am on the closing date shown.