CRM: Senior Solutions Architect

Six & Flow; Manchester; Hybrid; GBP 51,000; Full time

Job summary

A collaborative agency in Manchester is seeking a Senior Solutions Architect to lead the implementation of HubSpot systems, manage CRM audits, and enhance client data processes. The ideal candidate will have over 6 years of experience in CRM integration, a strong grasp of API integrations, and exceptional communication skills. You'll receive a competitive salary, a supportive work culture, and benefits including 25 days of annual leave and a pension scheme.

Benefits

25 days annual leave

Pension scheme

Health Care scheme

Yearly conference budget

Investment in learning and development

Qualifications

• 6+ years experience in CRM audit and integrations.
• Experience with agile implementation methodologies.
• Strong technical skills with data and processes.

Responsibilities

• Lead and support CRM audits and data migrations.
• Manage technical aspects of HubSpot systems.
• Implement RevOps strategy to streamline data flow.

Skills

CRM audit and integrations

API integrations

Technical competencies with HubSpot

Verbal and written communication

Analytical skills

Data warehousing understanding

Coding experience in Javascript, Python, HTML, CSS, SQL

Tools

HubSpot

Salesforce

PowerBi

Marketo

Eloqua

Job description

CRM : Senior Solutions Architect .

Role : Senior Solutions Architect

Location : UK or South Africa

Salary : Up-to £51,000 (UK) or Up-to R 1,100,606 (South Africa)

Reports to : Head of CRM

About the role

As Senior SA you will take the lead in rolling out everything from strategy to the technical implementation of HubSpot tools. You will be someone who understands CRM, data manipulation (formatting, normalization, cleansing, etc), and be able to consult with stakeholders of all different levels to build a unified strategy and plan to align people, processes and technology. You'll work alongside the strategic RevOps function as part of our delivery team to help deliver the implementation, alongside supporting our pre-sales efforts and experimenting with new tools and processes internally to keep evolving our offerings.

As a Senior Solutions Architect, you will plan, build, and manage our clients’ digital systems toward total organisational alignment, with HubSpot playing a key role. You will quickly develop the ability to scope, plan, execute and train a unified system architecture across various systems required to succeed in this role. Delivering lead intelligence to sales, closing the attribution loop, and creating frictionless experiences internally and externally are paramount to providing value to our clients.

What you’ll do

• Lead and support CRM audits and data migrations
• Provide guidance on project planning that clearly communicates the job to be done to all contributors
• Manage the technical aspects of building key HubSpot systems (marketing automation, CRM, custom code actions, data aggregation, etc.) that support client objectives and requirements
• Lead clients through strategy & consultation, sprint planning, build & training
• Non-technical integrations between platforms (e.g. HubSpot, Salesforce, Drift etc)
• Technical integration scoping, working with APIs, reviewing documentation and communicating with Developers
• Work with and manage communications with multiple levels of stakeholders
• Implement a Revops strategy driven towards streamlining data flow and enabling sales with lead intelligence the client can use to have more effective conversations with prospects
• Lead opportunity nurturing processes through the sales funnel by injecting automation and data capture mechanisms
• Own the data integration strategy, improving process and operational efficiencies and ensuring GDPR compliance
• Deliver tech strategy insights to relevant stakeholders to help them understand technology options available to support them in their mid to long term planning
• Help build a collaborative and transparent culture of continuous improvement, within the team and across domains, while mentoring junior team members

What we’re looking for

• 6+ years experience in CRM audit and integrations (Agency experience will be an added advantage)
• Experience with API integrations and agile implementation methodologies
• Technical competencies / experience with tools such as HubSpot, Salesforce, Eloqua, Pardot, Marketo or similar
• The ability to engender trust and confidence through your interactions and capabilities with the stakeholders you interact with
• Excellent verbal and written communication skills with the ability to work with clients, prospects and partners by telephone, email and in person
• Technological mindset and aptitude
• An analytical eye for data and processes
• Understanding of basic inbound marketing principles
• An understanding of AI : LLMs, agentic workflows and how to use AI to enhance processes
• A deep understanding of sales processes and strategies
• Fundamental understanding of data warehousing, data visualisation tools like PowerBi or Databox
• Other Accounting or ERP softwares like Microsoft Dynamics, SAP, etc.
• Coding experience with languages like Javascript, Python, HTML CSS, SQL

Why join us

At Six & Flow, we’re building an agency we’d all choose to work for : compassionate, growth-focused, and team-first. This is your chance to join a team of fellow CRM experts impacting, not only our clients growth, but the agency and your own growth too.

What you’ll get

• Salary of Up-to £51,000 (UK) or Up-to R1,100,606 (South Africa)
• 25 days annual leave + holiday buyback scheme + closure between Christmas and New Year
• Pension scheme
• Health Care scheme
• Yearly conference budget
• One month paid sabbatical after five years service
• Investment in your learning and development