CRM & Retention Assistant - Fashion Brand (Hybrid)

MINT VELVET; High Wycombe; On-site; GBP 60,000 - 80,000; Full time

Job summary

A contemporary fashion retailer in High Wycombe is seeking a CRM Assistant to join their Digital Marketing team. This role involves managing email campaigns, supporting CRM efforts to grow the customer database, and analyzing campaign performance. Ideal candidates will have strong attention to detail and be comfortable working with data. The company offers competitive salary and a variety of benefits, including holiday, health insurance, and a welcoming work environment.

Benefits

25 days holiday plus bank holidays

Company-funded private health insurance

Discretionary bonus scheme

50% staff discount

Free Parking

Qualifications

• Comfortable with numbers and logically inclined to understand data.
• Ability to manage time effectively and prioritize workload.
• Interest in the retail or fashion industry is desirable but not essential.

Responsibilities

• Assist in delivering email campaigns from planning to execution.
• Help develop strategies for customer database growth.
• Manage critical paths for email marketing activities.
• Liaise with departments to drive trade.
• Support retention marketing campaigns and tailor them to customer preferences.
• Monitor campaign performance with actionable insights.

Skills

Attention to detail

Data analysis

Strong Excel skills

Organizational skills

Job description

A contemporary fashion retailer in High Wycombe is seeking a CRM Assistant to join their Digital Marketing team. This role involves managing email campaigns, supporting CRM efforts to grow the customer database, and analyzing campaign performance. Ideal candidates will have strong attention to detail and be comfortable working with data. The company offers competitive salary and a variety of benefits, including holiday, health insurance, and a welcoming work environment.