CRM Project Manager

Morgan Hunt UK Limited; Cumbernauld; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading engineering organisation is seeking a CRM Project Manager for a 6-month contract based in the United Kingdom. The role involves overseeing the delivery of CRM implementation projects, facilitating stakeholder communication, and collaborating with technical teams. The ideal candidate has a strong background in CRM solutions such as Salesforce or Microsoft Dynamics 365 and proven project management skills. The position offers a competitive daily rate of £400-£430 per day and requires occasional travel to an office near Glasgow.

Qualifications

• Proven experience delivering CRM implementation in complex organisations.
• Strong background in CRM configuration and integrations.
• Excellent project management skills including planning and stakeholder management.

Responsibilities

• Oversee the end-to-end delivery of CRM implementation and upgrade projects.
• Lead planning, governance, and stakeholder communication.
• Work closely with developers to refine requirements.

Skills

CRM implementation

Salesforce

Microsoft Dynamics 365

Oracle/Siebel

SAP CRM

Project management

Job description

CRM Project Manager

6-Month Contract | Outside IR35

£400-£430 per day

Occasional travel to office near Glasgow

Our client, a leading engineering organisation, is embarking on a major CRM transformation programme and is seeking an experienced CRM Project Manager to support the implementation of a new CRM platform. This is an excellent opportunity to play a key role in driving system improvements, process automation, and technical enhancements across a complex business environment.

Working through our specialist recruitment consultancy, you will lead the delivery of CRM-related workstreams, collaborating with internal stakeholders, technical teams, and external partners to ensure the solution is configured, customised, and deployed effectively.

Key Responsibilities

• Oversee the end-to-end delivery of CRM implementation and upgrade projects.
• Lead planning, governance, and stakeholder communication across technical and business teams.
• Work closely with developers, architects, and product owners to refine requirements and deliver customisation, workflow automation, and integrations.
• Manage project documentation, milestones, risks, and timelines.
• Ensure successful adoption through user engagement, UAT support, and post-deployment optimisation.
• Drive continuous improvement of CRM processes and functionality.

Experience Required

• Proven experience delivering CRM implementation in complex organisations.
• Strong background with Salesforce, Microsoft Dynamics 365, Oracle/Siebel, or SAP CRM.
• Demonstrated experience in CRM configuration, enhancements, integrations, and workflow automation.
• Excellent project management skills - planning, governance, stakeholder management, and delivery.
• Ability to communicate clearly with both technical and non-technical stakeholders.

Contract Details

• Day Rate: £400-£430 per day (Outside IR35)
• Duration: 6 months
• Location: Occasional travel to office near Glasgow
• Start Date: ASAP

If you're an experienced CRM Project Manager looking for your next contract opportunity and want to contribute to a major transformation programme, we'd love to hear from you.

Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.