CRM Personalization ML Lead | Data Science Manager

Ralph Lauren Corporation; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global fashion leader is seeking a Data Scientist Manager to spearhead personalization initiatives within its CRM ecosystem. In this role, you will develop advanced predictive models and recommendation systems that enhance customer engagement on a global scale. Candidates should have proven experience in machine learning, particularly with recommendation systems, and be proficient in Python and cloud platforms. This position offers an opportunity to work in a dynamic environment, pushing the boundaries of data-driven marketing.

Qualifications

• Proven experience in machine learning, particularly in recommendation systems.
• Strong understanding of two-tower neural networks and ranking models.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead development of machine learning solutions for CRM personalization.
• Build and optimize recommendation engines using advanced features.
• Own the full ML lifecycle—from model design to deployment.

Skills

Machine learning

Recommendation systems

Deep learning architectures

Python

Cloud platforms (GCP, AWS, Azure)

ML Ops

Stakeholder management

Tools

Dataiku

Scikit-learn

Pandas

TensorFlow

PyTorch

Job description

A global fashion leader is seeking a Data Scientist Manager to spearhead personalization initiatives within its CRM ecosystem. In this role, you will develop advanced predictive models and recommendation systems that enhance customer engagement on a global scale. Candidates should have proven experience in machine learning, particularly with recommendation systems, and be proficient in Python and cloud platforms. This position offers an opportunity to work in a dynamic environment, pushing the boundaries of data-driven marketing.