CRM & Paid Social Marketing Assistant

Chapter 2; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading adventure travel company in Greater London is seeking an entry-level marketing professional to support CRM and Meta advertising efforts. You will help drive customer engagement and retention through campaign assistance and data analysis. Ideal candidates will have 1-2 years of marketing experience or relevant internships. You will have the opportunity to build high-impact marketing skills and play a key role in the company's growth. Passion for travel and purpose-led work is essential.

Qualifications

• 1-2 years of marketing experience or internships/personal projects.
• Interest in CRM, lifecycle or performance marketing.
• Strong writing, organisation and attention to detail.

Responsibilities

• Assist with CRM campaigns, newsletters and automations.
• Maintain basic audience segmentation and reporting.
• Support Meta ad setup, optimisation and creative testing.

Skills

Marketing experience

Data analysis

Writing skills

Attention to detail

Job description

Location: London (office-based, 5 days per week) plus some travel.

Reports to: Founder

About Plotpackers

Plotpackers is a rapidly scaling, women‑led adventure travel company focused on ethical, sustainable group trips. With strong customer loyalty and thousands of annual bookings, we’re now building an industry‑first AI creator marketplace for group adventures.

The Role

This entry‑level role is ideal for someone ambitious, analytical and eager to learn fast. You’ll support CRM, email marketing and Meta advertising to help drive customer engagement, retention and growth.

What You’ll Do

• Assist with CRM campaigns, newsletters and automations
• Maintain basic audience segmentation and reporting
• Support Meta ad setup, optimisation and creative testing
• Track performance metrics and help identify growth opportunities
• Contribute to multi‑channel campaigns across email, paid and social

What We’re Looking For

• 1‑2 years of marketing experience (or internships/personal projects)
• Interest in CRM, lifecycle or performance marketing
• Strong writing, organisation and attention to detail
• Comfortable with data and quick to learn new tools
• Passion for travel, community‑driven brands and purpose‑led work

Why Join

• Build high‑impact marketing skills early in your career
• Play a key role in acquisition, retention and revenue growth
• Join a mission‑driven, high‑growth start‑up shaping the future of adventure travel