CRM Marketing Specialist – Email & In‑App Growth (Hybrid)

Nando's; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading restaurant chain is seeking a CRM Executive to enhance customer engagement through innovative communications. This hybrid role based in London requires 1-2 years of CRM experience. The successful candidate will be tasked with developing effective campaigns and optimizing customer interactions to promote brand loyalty. Join our dynamic team and grow your marketing skills in a supportive environment committed to employee development and social impact.

Qualifications

• 1-2 years of experience in a CRM role.
• Good understanding of customer communications through digital channels.
• Organized with multiple project management skills.

Responsibilities

• Plan and execute CRM communications to drive customer objectives.
• Deliver engaging CRM campaigns from conception to deployment.
• Optimize CRM KPIs through testing programs.

Skills

Experience in a CRM role

Understanding of marketing principles

Highly numerate

Strong communication skills

Organizational skills

Tools

Iterable

Braze

Emarsys

Dot Digital

Job description

A leading restaurant chain is seeking a CRM Executive to enhance customer engagement through innovative communications. This hybrid role based in London requires 1-2 years of CRM experience. The successful candidate will be tasked with developing effective campaigns and optimizing customer interactions to promote brand loyalty. Join our dynamic team and grow your marketing skills in a supportive environment committed to employee development and social impact.