CRM Manager (Fintech) — Remote, 12‑Month Contract

Monzo; United Kingdom; Hybrid; GBP 72,000; Full time

Job summary

A leading financial technology company in the UK is on the lookout for a CRM Manager for a fixed-term contract lasting 12 months. This role involves executing and optimizing customer lifecycle campaigns across multiple channels, ensuring data-driven decisions, and collaborating closely with the team. The ideal candidate will have strong CRM expertise, experience in financial services, and excellent organizational skills. The position offers a salary of up to £72,000 along with flexible working arrangements and additional benefits.

Benefits

Flexible working hours

£1,000 learning budget annually

Comprehensive benefits package

Qualifications

• Proven track record of CRM campaign design and implementation.
• Experience with fintech or financial services preferred.
• Strong analytical skills to interpret data and inform decisions.

Responsibilities

• Execute customer lifecycle CRM journeys across multiple touch points.
• Monitor campaign performance and ensure safe execution.
• Collaborate with CRM Managers to develop effective segmentation strategies.

Skills

CRM expertise

Data analysis

Problem solving

Collaboration

Organisational skills

Tools

Braze

Looker

Job description

A leading financial technology company in the UK is on the lookout for a CRM Manager for a fixed-term contract lasting 12 months. This role involves executing and optimizing customer lifecycle campaigns across multiple channels, ensuring data-driven decisions, and collaborating closely with the team. The ideal candidate will have strong CRM expertise, experience in financial services, and excellent organizational skills. The position offers a salary of up to £72,000 along with flexible working arrangements and additional benefits.