CRM Manager

The TalentHQ; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A dynamic marketing firm is seeking a Klaviyo expert to manage CRM campaigns in the UK and Ireland. You'll build automated customer journeys, analyze metrics, and collaborate with creative teams. This full-time role offers a 6-month contract and a monthly salary of $2,000-$2,200. The position is fully remote but requires a 4-hour overlap with UK working hours. Only resumes in English will be considered.

Benefits

Bonus upon successful completion

Flexible work environment

Autonomy and ownership in role

Qualifications

• 3+ years of CRM or email marketing experience is essential.
• Advanced Klaviyo skills including flows and A/B testing required.
• Solid analytical skills to track and improve performance.

Responsibilities

• Run daily, weekly, and automated CRM campaigns.
• Build and optimize customer journeys using data.
• Track performance and provide insights for improvement.

Skills

CRM or email marketing experience

Advanced Klaviyo user

Understanding of segmentation and retention strategies

Solid analytical skills

Project management skills

Communication skills

Collaboration with performance marketing teams

Tools

Klaviyo

Shopify

Asana

Attentive

Job description

Are you a Klaviyo expert who turns data into action?

We need someone to run our UK and Ireland CRM campaigns.

You’ll manage daily campaigns

Build automated customer journeys

And analyze metrics to guide our creative team.

This is hands-on work where your insights directly shape our future.

If that sounds like you, read on.

Here's what you'll do:

Own daily, weekly, and automated campaigns across the UK and Ireland using Klaviyo.

Build and optimize customer journeys using data-driven segmentation and triggered flows.

Ensure consistent messaging across email, SMS, and performance channels with creative and marketing teams.

Brief the creative team on campaign needs and optimize based on data insights.

Track performance, share insights to improve open rates, CTR, conversion, and LTV.

You\'ll fit right in if you

Data-Meets-Creative: You love when numbers tell a story and inspire great campaigns

Fast-Paced Thriver: You stay calm when juggling multiple campaigns with tight deadlines

Lifecycle Architect: You see the full customer journey and know exactly where to optimize

Collaborative Driver: You work seamlessly with creatives and marketers to nail every campaign

Skills & Experience

Must-Haves:

3+ years of CRM or email marketing experience

Advanced Klaviyo user (flows, integrations, dynamic content, A/B testing)

Strong understanding of segmentation, retention, and lifecycle marketing strategies

Solid analytical skills

Experience working collaboratively with performance marketing teams

Excellent project management and communication skills

Self-starter who thrives in fast-paced, high-growth environments

Nice-to-Haves:

Experience in the beauty, consumer goods, or e-commerce industries

Experience in Shopify, Asana, and Attentive

What We Offer

6-month contract with a bonus upon successful completion

US $2,000 $2,200 / month (full-time contractor, 40 hrs/week)

100% remote, EST with 4-hour overlap with UK business hours

We bring people affordable and healthy dental products (where every ingredient matters).

Who we are: Creative surfers, Skaters, Thrift store fashion divas, Wannabe DJs, Punk rockers, Relentless workaholics, and Kind-hearted community influencers.

Who we are not: A giant, boring corporation.

We don't take ourselves or our funky marketing very seriously, but we do take the products we make and how we treat each other and our customers very seriously.

Our Values:

Our dynamic team thrives in a casual and flexible environment.

We value autonomy, proactiveness, and data-driven decision-making.

We don\'t have 47 layers of bureaucracy.

Growth is important; we love our jobs.

This role gives you real ownership over our entire CRM strategy during a critical 6-month period.

Ready to Apply?

Note: Only resumes in English will be considered.

In the form, please respond "Architect" to the "Why should we consider YOU for this position?" question.