CRM Executive

The GelBottle Inc; Brighton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A vibrant, founder-led company in Brighton is seeking a CRM Executive to manage CRM operations, build email campaigns, and analyze customer data. The ideal candidate will possess strong writing and communication skills, as well as some experience with email service providers. This entry-level position promotes hybrid working and offers multiple benefits including a yearly bonus and a development fund.

Benefits

Yearly company bonus

£1,000 yearly personal development fund

25 days holiday + bank holidays

Enhanced maternity leave

Healthcare cash plan

Qualifications

• Entry-level role with CRM operations experience.
• Ability to analyse customer data for campaign strategies.

Responsibilities

• Manage day-to-day CRM activity and customer data.
• Build and send marketing emails.
• Diving into data for trends and insights.
• Set up campaigns and run A/B tests.
• Collaborate across teams to enhance customer engagement.

Skills

Experience with ESPs like Bloomreach, Klaviyo or MailChimp

Strong writing and communication skills

A flair for creative thinking and campaign ideas

Confidence working with data, segmentation, and A/B testing

Collaborative, adaptable approach

Education

Degree in Marketing, Business, or Data Science

Tools

Excel

SQL

Salesforce

HubSpot

Job description

About the role

The GelBottle Inc. is on an exciting growth journey, and we're looking for a CRM Executive to be part of our vibrant, founder-led company. If you're passionate about working in a fast-paced environment and eager to contribute to a diverse portfolio of B2B and B2C brands, this is your chance to make a significant impact!

In this entry-level role, you’ll be at the heart of our CRM operations, building and sending emails, analysing customer data, and helping shape campaigns that drive real sales growth. You’ll work closely with our marketing and commercial teams to plan smart, targeted communications and keep our CRM humming.

What you’ll be doing:

• Managing day-to-day CRM activity and keeping customer data clean and accurate
• Building BAU and trigger emails with marketing, and keeping comms fresh and relevant
• Diving into data to spot trends, run reports, and share insights that guide decisions
• Setting up campaigns, segmenting audiences, and running A/B tests
• Supporting commercial planning with data-driven strategies and campaign coordination
• Collaborating across teams to boost customer engagement and retention
• Keeping an eye on competitors’ comms, design, loyalty programmes, and more

This is a hybrid role 3 days a week on site at HQ.

About you:

We’re looking for a CRM Executive who’s got a sharp eye for detail, a creative mindset, and a knack for turning data into engaging email campaigns. If you love working fast, thinking big, and collaborating across teams—this is for you.

You’ll need:

• Experience with ESPs like Bloomreach, Klaviyo or MailChimp
• Strong writing and communication skills
• A flair for creative thinking and campaign ideas
• Confidence working with data, segmentation, and A/B testing
• A collaborative, adaptable approach in a fast-paced environment

Bonus points for:

• A degree in Marketing, Business, or Data Science
• CRM and data tool experience (Excel, SQL, Salesforce, HubSpot)
• Previous marketing or sales experience (not essential)

Why TGB?

At TGB, we’re driven by passion and dedication to become a leader in our industry. What sets us apart is our founder-led approach, fostering a close-knit and supportive culture where teamwork and fun go hand in hand. We truly value every team member's contributions and offer a range of rewards and recognition to celebrate your achievements.

What we can offer you:

• 🏡 Hybrid working
• 💰 Yearly company bonus
• 🚀 £1,000 yearly personal development fund
• 🎓 5 'study days' a year
• 🌴 25 days holiday + bank holidays
• 🌼 'Daisy days' (extra 2 days off throughout the year)
• ✈️Holiday purchase scheme (+5 days)
• 🎂 Birthday bonus (after one years’ service)
• 🐣 Enhanced maternityLeave
• 🤝 Long service award (additional holiday allowance)
• 🌍 3 month’s sabbatical offered upon 3 years’ service
• 🏥 Healthcare cash plan (via Health Shield)
• 🚘 Electric car lease scheme (via. salary sacrifice)
• 💅 Discount on spa treatments and consumer products
• 🫶 Life assurance + pension scheme
• 🎉 Regular funded company events
• 🚊 Season ticket loan

What happens next?

1. Apply!
2. Screening call with our Talent team (30min)
3. Interview with hiring manager (1hr)
4. Practical interview (Brighton HQ 1.5 hr)
5. Meet & Greet with team (1hr)

Please note: We may close this role early if we find the right person sooner than expected — so if you're interested, we want to hear from you soon.