CRM Data Steward

Blue Legal; City Of London; On-site; GBP 22,000 - 26,000; Part time

Job summary

A top 100 law firm is looking for a CRM Data Steward for a 3-month contract in London. Responsibilities include improving data quality, processing changes, managing queries, and supporting the CRM manager. Ideal candidates should have CRM database experience and strong IT skills. The role is suitable for those with some experience in professional services, preferably legal.

Qualifications

• Some experience working in the professional services industry, ideally legal but not essential.
• Ability to work under pressure.

Responsibilities

• Increase the quality of data through research and updates.
• Process data changes and ensure system updates.
• Manage new starters and leaver process.
• Assist with data extraction and reporting.
• Help conduct training sessions and workshops.
• Act as a point of contact for CRM queries.
• Manage and develop the integrity of the CRM system.

Skills

CRM Database experience

Excellent IT skills (Word, PowerPoint, Excel)

Strong written and communication skills

Job description

Location: London
Salary: Up to £26,000
Contract type: Contract/Temporary
Date posted: 06/10/2022

An award-winning Top 100 Law Firm are currently looking for a CRM Data Steward to join their team in London for a 3-month fixed term contract. The successful candidate will work closely with the CRM manager to provide quality customer relationship management support to the firm. This role will be reporting to the CRM Manager.

Responsibilities

• Increase the quality of data through research, updates and use of the data quality tools in InterAction.
• Process data changes and ensure systems updates are completed to a high standard.
• Managing new starters and leaver process.
• Assisting with extracting data and putting together a report.
• Assisting the CRM Manager with conducting training sessions, workshops and preparing presentation.
• Acting as a point of contact for CRM queries.
• Managing and developing the integrity of the CRM system

Qualifications

Some experience working in the professional services industry, ideally legal but not essential.

• CRM Database experience is preferable
• Excellent IT skills, especially Word, PowerPoint and Excel
• Strong written and communications skills and able to work under pressure.