CRM & Data Analyst

Venterra Group; Camden Town; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global energy services provider is looking for a dedicated Salesforce Administrator to bridge data infrastructure and sales operations. In this role, you will manage user accounts, enhance CRM capabilities, and extract insights from data to support strategic decisions. Ideal candidates should have strong analytical skills, experience with Salesforce, and be excellent communicators. This position offers the chance to impact the evolving energy landscape while working in a collaborative environment.

Benefits

Opportunities for international travel

Access to training and mentorship

Commitment to diversity and inclusion

Qualifications

• Strong analytical capabilities with large datasets.
• Experience with CRM systems, specifically Salesforce.
• Excellent communication skills for non-technical stakeholders.

Responsibilities

• Administer and optimize Salesforce for user accounts and workflows.
• Extract and manipulate CRM data for reporting and insights.
• Support cross-functional collaboration between teams.

Skills

Analytical skills

Learning new software

Proficiency in SQL

Attention to detail

Communication skills

Education

Degree in a STEM discipline

Tools

Salesforce

Excel

Python

Power BI

Job description

You will serve as the bridge between data infrastructure, sales operations, and commercial strategy., Administer, maintain, and configure our Salesforce CRM instance

Responsibilities

CRM Administration

• Manage user accounts, permissions, profiles, roles
• Design and update page layouts, record types, validation rules, workflows, process builders / flows
• Integrate with other systems (if applicable) and maintain data syncs
• Monitor system health, perform regular audits, manage backups & cleanup
• Identify, propose, and implement enhancements to the CRM
• Gather requirements from users, translate into system changes
• Optimize processes and automate repetitive tasks
• Ensure the configuration scales as the company grows

Data Analysis & Insights

• Extract, clean, and transform CRM data to support reporting
• Build dashboards, reports, and visualizations for sales leadership
• Perform deeper analytics (segmentation, cohort analysis, pipeline leakage, forecasting)
• Draw conclusions and present recommendations to commercial stakeholders

Sales Pipeline Governance & Process Support

• Enforce data quality standards and completeness
• Define and document pipeline stages, business rules, and workflows
• Monitor process adherence, flag anomalies and recommend corrective action
• Serve as a subject‑matter expert on how sales data maps to commercial outcomes

Cross‑functional Collaboration

• Work with sales, marketing, operations, product teams to ensure CRM supports workflows
• Provide training, support, and documentation to end users
• Act as the voice of data and CRM best practices within the company

Qualifications & Experience

• Demonstrable ability / comfort learning new software, coding languages, and data tools
• Experience with (or strong desire to learn) CRM systems - ideally Salesforce
• Strong analytical skills, with ability to work with large data sets and derive insights
• Proficiency in SQL, data manipulation (e.g. Excel / Python / Power BI tools)
• Understanding of sales & commercial processes and metrics (pipeline, funnel, conversion rates, forecast)
• Meticulous attention to detail and strong problem‑solving mindset
• Excellent communication skills – able to explain data‑driven insights to non‑technical stakeholders
• Self‑starter attitude and ability to manage multiple projects and priorities

Desirable but not essential

• Salesforce Administrator certification (or willingness to obtain)
• Experience building complex Salesforce flows, Apex, or custom coding
• Experience integrating Salesforce with Marketing Automation tools or other business systems
• Prior exposure to sales operations or revenue operations
• Experience in a scale‑up or high‑growth environment
• Degree in a STEM discipline (e.g. Mathematics, Statistics, Computer Science, Engineering, Physics, etc.)

Other Requirements

• Full Driving License
• Willing and able to travel as required

Right to Work

Currently, we are only able to consider applicants who are authorized to work in the UK without visa sponsorship.

About Venterra

Venterra is a global wind energy services company, engineering, building, and supporting major wind and renewables projects around the world. Our clear purpose: accelerate the global energy transition by becoming the go‑to services provider and strategic partner for the rapidly expanding wind industry. Our diverse team of experts is dedicated to making net zero a reality. We offer specialised services across the entire project lifecycle, including:

• Geoscience consultancy
• Environmental expertise
• Design services
• Project advisory
• Survey capabilities
• Construction support & back‑deck mission equipment

By acquiring and bringing together leading offshore engineering and marine science companies like Gavin & Doherty Geosolutions, CAPE Holland, INSPIRE Environmental, Oceanscan, Balltec, Osbit, Partrac and Ordtek, we provide the most comprehensive services and expertise in the market. And we're not done growing yet, which means there are plenty of exciting career opportunities on offer for our team. At Venterra, sustainability, safety, and quality are prioritised in everything we do, reducing project risk, time, and cost for our clients.

Why Join Venterra?

• Shape the future of energy: Dive into groundbreaking renewables projects that are literally changing the world.
• Master the renewables landscape: Gain unique, full‑spectrum experience from initial surveys to final construction.
• Go global, make waves: Our worldwide projects aren't just pins on a map – they're tickets to diverse experiences, cultures and challenges, with plenty of international travel opportunities on offer.
• Accelerate your career: We don't just talk about growth – we fuel it. Access cutting‑edge training, mentorship from industry leaders, and a clear development path with opportunities to sharpen your skills in the renewables space.
• Be a force for good: Join a team where your values align with your work. We're committed to cultivating a culture of equality, diversity, and positive impact through our work. By joining us, you'll play a direct role in growing the renewables sector while building a career in an exciting, global industry.

Team Introduction

As a part of the Commercial team you will be a vital member of the function in taking significant responsibility for the accuracy and effectiveness of the sales process and data. You will gain:

• Ownership over a mission‑critical system (Salesforce) and considerable influence on how it evolves
• Opportunity to shape how data drives sales strategy and processes
• Exposure to cross‑functional business operations and commercial decision‑making
• Chance to rapidly develop skills in CRM, analytics, process design, and systems architecture
• A collaborative working environment where your suggestions and improvements are valued

We are committed to inclusion and diversity in everything we do. We take inclusion and diversity seriously. We know that getting this right is critical for us to live our organisation's values. We are always striving to improve our way of working to be more inclusive and equitable. We are an equal opportunity employer. Our vision is for Venterra to be a place where people of all backgrounds, abilities, and identities feel welcomed and supported to work.