CRM Coordinator: Data-Driven Beauty Growth

Charlotte Tilbury Beauty; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A dynamic beauty brand based in Greater London is seeking a CRM Coordinator to enhance its customer relationship management efforts. This role involves delivering high-quality communications and collaborating with teams to optimize performance across channels. The ideal candidate has experience in digital and CRM, is organized, proactive, and possesses strong analytical skills. The company offers a hybrid work model, generous benefits, and encourages applicants from diverse backgrounds.

Benefits

25 days holiday plus bank holidays

Inclusive parental leave policy

Generous product discount

Employee assistance programs

Social benefits and wellness programs

Qualifications

• Previous experience in Digital and CRM, ideally within beauty or retail.
• Data-driven with strong analytical skills.
• Highly organized, able to prioritize effectively in a fast-paced environment.

Responsibilities

• Collaborate to deliver CRM communications.
• Oversee QA process for CRM channels.
• Support CRM Manager with content and localization.

Skills

Digital and CRM experience

Organizational skills

Analytical skills

Proactivity

Communication skills

Tools

Braze

Movable Ink

Job description

A dynamic beauty brand based in Greater London is seeking a CRM Coordinator to enhance its customer relationship management efforts. This role involves delivering high-quality communications and collaborating with teams to optimize performance across channels. The ideal candidate has experience in digital and CRM, is organized, proactive, and possesses strong analytical skills. The company offers a hybrid work model, generous benefits, and encourages applicants from diverse backgrounds.