CRM Business Analyst - 6-Month Contract (Travel)

Royal British Legion; United Kingdom; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A prominent charitable organization in the United Kingdom is seeking an experienced Business Analyst for a 6-month contract focused on a CRM project. The role involves analyzing business requirements and collaborating with stakeholders to ensure successful CRM implementation. Ideal candidates will have strong business analysis skills, excellent communication abilities, and a proven track record in CRM solutions. This position includes a range of employee benefits and an expectation to travel to London as needed.

Benefits

28 days paid holiday

Generous pension contributions

Flexible working options

Employee Assistance Programme

Learning and development opportunities

Travel loans and Cycle to Work scheme

Qualifications

• Experience in business analysis with a focus on CRM projects.
• Ability to translate business needs into actionable requirements.
• Strong communication skills to liaise between stakeholders and technical teams.

Responsibilities

• Engage SMEs to refine and document user journeys.
• Gather and define functional and non-functional requirements.
• Collaborate with technical resources to frame data and integration needs.

Skills

Business analysis

CRM solutions

Requirements gathering

Stakeholder communication

Data handling

Job description

A prominent charitable organization in the United Kingdom is seeking an experienced Business Analyst for a 6-month contract focused on a CRM project. The role involves analyzing business requirements and collaborating with stakeholders to ensure successful CRM implementation. Ideal candidates will have strong business analysis skills, excellent communication abilities, and a proven track record in CRM solutions. This position includes a range of employee benefits and an expectation to travel to London as needed.