Critical Third Parties Oversight Manager

Financial Conduct Authority

Leeds

Hybrid

GBP 67,000 - 120,000

Full time

14 days+

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Benefits offered by this job

25 days annual leave

Non-contributory pension

Private healthcare with Bupa

Paid volunteering

Flexible benefits

Job summary

Financial Conduct Authority is seeking a Critical Third Parties Oversight Manager in the UK to lead a team delivering joint oversight of critical third parties and their services. You will drive resilience across regulators and interact with senior executives from CTPs to ensure robust protections for the financial sector.

The role requires strong stakeholder management, strategic thinking, and a track record of handling complex operational risk in financial services.

Qualifications

Demonstrable people management skills and coaching ability.
Experience developing strategies to mitigate risk from business models and culture.
Extensive qualitative and quantitative analytical experience.
Strong stakeholder management across internal and external partners.
Effective written and oral communication of complex issues.
Judgement and reasoned risk-based decision making.
Ability to manage multiple firms/CTPs with prioritisation.
Experience dealing with contentious issues and delivering messages.
Ability to quickly learn new issues and think innovatively.
Significant experience with financial services firms or regulators.

Responsibilities

Provide leadership to FCA supervisors and resilience specialists in CTP oversight.
Lead meetings with senior executives from Critical Third Parties on resilience.
Contribute to the Technology, Resilience and Cyber Department leadership team.
Collaborate with HM Treasury, Bank of England, PRA, NCSC and international regulators.
Be on call during live incidents to support FCA responses.

Skills

People management

Strategy development

Analytical capability

Stakeholder management

Communication skills

Judgement and reasoning

Multi-firm management

Risk-based decisions

Innovative thinking

Regulatory experience

Job description

Job title: Critical Third Parties Oversight Manager

Division: Supervision, Policy and Competition

Department: Critical Third Parties

Salary: National (Edinburgh and Leeds) ranging from £67,100 to £100,000 and London £79,300 to £120,000 per annum (Salary offered will be based on skills and experience)
This role is graded as: Manager, Regulatory

About the FCA and team

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.

SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Under FSMA 2023, the FCA has taken on joint responsibility with PRA and the Bank of England for overseeing the operational resilience of CTPs. This is an extremely high profile area of work that is central to the FCA’s work to instil trust in financial services and minimise the impact of operational disruptions on the financial services industry.

Role responsibilities

Provide leadership to a team of FCA supervisors and operational resilience specialists in delivering the regulators’ joint oversight approach to Critical Third Parties and the services they provide to the FS sector
Lead meetings with senior executives from CTPs on the resilience of their services
Play a key role in the Technology, Resilience and Cyber Department’s leadership team, contributing to the delivery of the departmental strategy as we deliver on the FCA’s agenda to protect consumers and markets from harm
Work closely with a range of external stakeholders, including across HM Treasury, the Bank of England, PRA and National Cyber Security Centre and international regulators, on issues to do with systemic risk
During live incidents affecting a firm, CTP or sector, be on call to respond out of hours and provide specialist input to the FCA’s response

Skills required

Minimum

Demonstrable people management skills, evidence of coaching, motivating and leading a diverse team of people
Prior experience of developing and delivering strategies to mitigate the risk of harm posed by firms’ business models and culture
Prior extensive qualitative and quantitative analytical experience

Essential

Good stakeholder management skills – ability to build effective relationships with internal and external stakeholders
Good communication skills, both written and oral (ability to convey complex issues in a coherent and compelling way, including for communicating technical issues to non-technical audiences)
Exceptionally good judgement, supported by highly developed reasoning skills and high levels of diligence; can demonstrate making challenging, risk-based choices in a complex and changing landscape
Highly organised and experienced in managing a range of work across multiple firms/CTPs at the same time, prioritising appropriately and escalating where necessary
Experience in dealing with contentious issues, taking decisive action and delivering difficult messages
An ability to get up to speed on new issues quickly and innovative thinking for how to deal with new complex problems most effectively
Significant experience working with either financial services firms, large third party providers (e.g. cloud service providers), across regulators and/or government departments

Benefits

25 days annual leave plus bank holidays
Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
35 hours of paid volunteering annually
Colleagues spend a minimum of 50% of their working time in the office each month (60% for Directors and Executive Directors) across our London, Leeds and Edinburgh offices
A flexible benefits scheme designed around your lifestyle

Our values and culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

Disability confident: our hiring approach

We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.

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