Critical Services Shift Technician-Continental shift

CBRE; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global real estate services leader is looking for a Critical Services Shift Technician in London. This role involves maintaining safety compliance, managing preventative maintenance, and requires strong technical and faultfinding skills. The ideal candidate will have a City & Guilds certification in Electrical or similar and will work full-time on a continental shift. This position offers an opportunity to contribute to significant refurbishment projects and deliver exceptional customer service.

Qualifications

• Good technical & faultfinding skills.
• Educated to a minimum of City & Guilds in Electrical.
• Excellent administrative skills.
• Highly conversant in Microsoft Office suite.

Responsibilities

• Qualify and act as an Authorized Person within 6 months.
• Ensure compliance with safety and security requirements.
• Track and complete Planned Preventative Maintenance.

Skills

Good technical & faultfinding skills

Excellent administrative skills

Computer literate

Highly conversant in Microsoft Office suite

Strong interpersonal and communication skills

Procedure writing

Education

City & Guilds in Electrical (or HNC)

Tools

BMS systems

Job description

Critical Services Shift Technician – Continental shift

Job ID 232279
Posted 13-Aug-2025
Service line GWS Segment
Role type Full‑time
Areas of Interest Engineering/Maintenance
Location London – England – United Kingdom

About the Role

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Critical Services Shift Technician to join the team in London. The role supports a major refurbishment of our client’s EMEA headquarters located in Canary Wharf. You will play a vital role in the transformation of this landmark tower, witnessing the commissioning process and contributing to the building’s mobilisation.

Role Responsibilities

• Qualify and act as an appointed Authorized Person (AP) within 6 months from onboarding.
• Maintain an up‑to‑date log of work completed and outstanding items through the in‑house system.
• Ensure that all contractors and staff comply with all company, client safety and security requirements.
• Participate in the critical services training program.
• Ensure effective communication with the client and management team is maintained.
• Operate as a team with other technicians by sharing expertise and experience to help resolve operational problems.
• Provide holiday, training & sickness cover for other members of the shift team.
• Track and complete Critical Services Planned Preventative Maintenance and provide condition assessments of plant and equipment.
• Log and action all out‑of‑line situations with incident reports.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.

Role Requirements – Skills

• Good technical & faultfinding skills
• Educated to a minimum of City & Guilds in Electrical (or HNC)
• Excellent administrative skills
• Computer literate
• Highly conversant in Microsoft Office suite
• Strong interpersonal and communication skills
• Procedure writing

Role Requirements – Knowledge

• Excellent knowledge of the operation of Mechanical & Electrical Services
• Ability to interrogate and operate BMS systems
• Knowledge of business‑critical services i.e., UPS, Generators and Comms Rooms etc

Role Requirements – Aptitude

• Must be able to work under own initiative.
• High level of personal integrity
• Takes ownership of issues and ensures completion.
• Able to organise and manage own workload.
• Good communication skills both verbal and written to all seniority levels.
• Understanding of customer needs and standards.
• Presentable and smart at all times.
• Self‑motivated with drive to exceptional service.
• Incumbents must have a high level of energy, confident and stable in manner.
• Organised, able to prioritise and deliver within high pressure, business‑critical environments.
• Committed to the delivery of excellent customer service.
• Able to work under pressure whilst remaining calm and focused.
• Able to make sound decisions based on fact and experience.
• Working with team members.

Role Requirements – Circumstances

• Required to work 0800‑1700, Mon – Fri
• Provide out of hours accessibility as part of escalation procedure.
• Must be flexible regarding working hours.

Core Competencies

• Exceptional customer focus
• Good understanding of customer requirements
• Able to build enduring relationships.
• High level of responsiveness
• Good verbal and written communication skills
• Analytical

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward‑thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realise your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate’s unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.