Critical Infrastructure Electrical Engineer, Field Engineering, Field Engineering

Amazon Web Services (AWS); Hemel Hempstead; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Amazon Data Services UK Limited seeks an Amazon Field Engineer to drive life-cycle support for AWS Data Centers, from design inception to site improvement and maintenance.

The role emphasizes strong engineering judgement, cross-functional collaboration, and the ability to work both in office and on-site across regions, with a focus on safety, cost efficiency, and reliability.

Qualifications

• Bachelor's degree in Electrical Engineering or related field.
• Experience in mission critical facilities such as data centers, power, generation.

Responsibilities

• Review design and equipment submittals for new data centers in your region.
• Troubleshoot, perform RCA, and document corrective actions for site/equipment failures.
• Support operational issues with ad-hoc training and SOP reviews.
• Own conceptual design for data center upgrades to enhance capacity and efficiency.
• Interface with data center ops, design engineering, server hardware, and EHS teams.
• Lead engineering audits and on-site visits; produce risk reports with mitigations.
• Act as resident engineer during new construction projects.

Skills

Industrial engineering

Data centers

Power systems

Project management

Stakeholder management

Education

Electrical Engineering

Tools

SCADA

BMS

EPMS

Job description

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
As an Amazon Field Engineer, you will provide full life‑cycle support to AWS Data Centers from design inception through site improvement and maintenance.

Role

Amazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As an Amazon Critical Infrastructure Engineer, you will be leading projects to fit out our data centers to meet ever‑evolving customer needs as we continue expanding our fleet to hyper‑scale. As an ideal candidate you:

• Possess Strong Engineering Judgement and are able to provide recommendations despite uncertainty/ambiguity.
• Possess excellent communication and writing skills, attention to detail, maintain high quality standards.
• Organized and have the ability to set priorities and meet deadlines and budget
• Have experience solving problems with engineered solutions.
• Have experience managing engineering projects and consultants.
• Build trust and relationships with different stakeholders (e.g., Operations, Controls, Construction, Design, Commissioning, Product Managers, Technical Program Managers).
• Are adaptable and inclined to get into the field to see things up close.
• Excited about a mix of office and field work.

Key job responsibilities

You Will Be The ‘go To’ Engineering Resource For Your Region When Technical Advice Is Needed, And Will Use Your Subject Matter Expertise And Engage With Diverse Teams To

• Perform design and equipment submittal review for new Data Centers in your region.
• Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
• Directly support operational issues with ad‑hoc training, complex operating procedure reviews, including critical equipment, and event support.
• Own the conceptual design for existing data center upgrades and design‑solutions, which add capacity, improve availability, increase efficiency and sustainability.
• Interface with internal data center operations team, data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
• Work on concurrent projects, sometimes in multiple geographical regions.
• Initiate and lead engineering audits including on‑site visits within Amazon’s data centers. Produce reports outlining risks with recommended mitigations and remediation.
• Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.

A day in the life

Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.

About The Team

Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.

Basic Qualifications

• Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities
• Experience researching new designs, technologies, and construction methods of data center equipment and facilities
• Knowledge of Microsoft Office including Outlook, Word, and Excel
• Bachelor's degree in Electrical Engineering or a related field

Preferred Qualifications

• Experience with the design, construction, operation, or maintenance of mission critical facilities, especially data centers
• Experience with building codes and regulations for your region
• Experience with EPMS/SCADA/BMS Controls system software or hardware
• Experience carrying design concepts through exploration, development, and into deployment or mass production
• Knowledge of both mechanical and electrical equipment or design related to data center electrical and mechanical topology

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ("https://www.amazon.jobs/en/privacy_page") to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Amazon Data Services UK Limited

Job ID: A10480238