Critical Facilities Engineer

nCino, Inc.; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading data centre service provider in Bristol is seeking a Critical Facilities Engineer to ensure the highest standard of uptime and maintenance in their facilities. The ideal candidate should have at least 1 year of hands-on experience in industrial electrical and mechanical systems, particularly in mission-critical environments. Responsibilities include maintaining essential infrastructure like UPS, PDU, and generators. Strong technical skills and the ability to create operational procedures are essential for success in this role. This position is onsite with a focus on providing superior service to clients.

Qualifications

• Minimum 1 year experience with maintenance of critical facilities.
• Knowledge in operating and maintaining electrical distribution systems.
• Ability to create and modify MOPs/SOPs/EOPs for equipment.

Responsibilities

• Manage and maintain critical Data Centre systems.
• Respond to safety and emergency situations effectively.
• Oversee maintenance vendors to ensure safety and equipment protection.

Skills

Hands-on experience with industrial electrical systems

HVAC systems knowledge

Ability to read blueprints

Technical writing skills

Job description

We are looking for a Critical Facilities Engineer who knows what best-in-class service looks like and can make that a reality. This role is an important member of our facilities team where we manage some of the most efficient and cost-effective data centre facilities in the industry. The successful candidate for this role will work with a team of other electrical and mechanical-focused engineers performing maintenance and repair for our data centre infrastructure. We take our customer requirements for uptime seriously and keep our facilities maintained to a very high standard to ensure uninterrupted service for our customers. If you enjoy working on critical data centre systems (UPSs, PDUs, Diesel Generators, ATS equipment and Building Controls), as well as industrial electrical equipment and systems that include power distribution components/wiring, electronic components and lighting systems. If you know the importance of getting it right the first time and not disrupting mission critical data centres. If you enjoy delighting customers with superior service and you have the desire and ability to do so, then please read on! This position will be onsite in one of our data centre facilities.

Responsibilities

• Work under limited supervision, both independently and within a team environment
• Manage multiple one-time and/or ongoing projects
• Respond to safety and emergency situations and maintain a safe and secure work environment
• Use discretion and judgment in organising workflow and adapting as priorities change due to a changing environment
• Frequent contact with employees at all levels of the organisation and external contact with vendors
• Operate, perform maintenance and service repairs on critical Data Centre systems (UPS, PDU, Diesel Generators, ATS equipment and Building Controls, Chillers, CRAH, etc.)
• Develop reliability reports to ensure availability and capacity targets are achieved and maintained with 100% uptime
• Coordinate and oversee all maintenance vendors to ensure personnel safety, protect the Facility's critical equipment, and maintain power to the critical load
• Create required MOPs (Method of Procedure), SOPs (Standard Operating Procedures) and EOPs (Emergency Operating Procedures) to ensure all maintenance activities are performed in accordance to them

Qualifications

• Minimum 1 year, 3+ years preferred, of hands‑on experience with the maintenance and repair of industrial electrical and mechanical systems in mission‑critical facilities, including emergency generators (generators, fuel delivery systems and parallel switchgear), electrical distribution (MV/LV switchgear and associated controls), critical and essential PDUs, UPS, switchgear, HVAC, air handling units, computer‑grade cooling systems, and building monitoring / control systems
• Demonstrated knowledge in operating, maintaining, repairing, inspecting and testing critical electrical distribution systems, HVAC systems and building management/automation equipment
• Ability to read commercial building blueprints and understand electrical single lines and schematics
• Knowledge of commonly‑used concepts, practices, and procedures related to mechanical & electrical systems needed to run data centres
• Technical writing skills and experience, including creating, coordinating, updating and modifying MOPs/SOPs/EOPs for critical facilities equipment, supporting new systems and researching technical requirements
• Work experience in the electrical or mechanical field is highly desired. Strong emphasis on technical skills/training, with intent to obtain license within a reasonable time
• May be required to complete formal training in an area of specialty, such as UPS maintenance
• Candidates must possess reliable transportation for reporting to work for shifts or emergencies