Critical Care Transport Assistant

St John Ambulance; Peacehaven; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading charity in emergency services seeks a Critical Care Transport Assistant in Peacehaven. This full-time role involves providing secure transport to clinical teams and patients, maintaining compliance with mandatory training, and ensuring equipment safety. Ideal candidates hold a full UK manual driving license and relevant emergency response qualifications. A competitive salary and additional perks are offered.

Benefits

Competitive salary and pension scheme

33 days holiday, increasing with length of service

Hybrid, flexible working

Cycle to work scheme

Health and Wellbeing portal

Qualifications

• Experience of working with customers, patients, or clients positively.
• Minimum of 1 year driving experience with no more than 3 penalty points.

Responsibilities

• Provide safe, stable transport to clinical teams and patients.
• Complete documentation relating to patients, vehicles, and equipment.

Skills

Customer service experience

Conflict management

Education

SJA Critical Care Transport Assistant qualification

IHCD D1/D2 or Level 3 Certificate in Emergency Response Ambulance Driving

Tools

Full UK manual driving licence (C1 category)

Job description

Overview

Critical Care Transport Assistant (CCTA) – Full time, 42 hours per week. Salary: £28,068 (+ 20% USH and 20% overtime enhancement). Opportunity to earn up to £34K through unsocial and overtime enhancements.

Responsibilities

• Provide safe, stable transport to the clinical team, patient, and relatives throughout journeys, paying attention to the impact of the journey on the patient’s level of vulnerability.
• Achieve and maintain competence in all relevant skills and knowledge. Be aware of skill fade and knowledge gaps and actively engage in Essential Education & CPD events, maintaining a personal development portfolio. complete all mandatory learning during the probationary period and then annually thereafter.
• Ensure that the vehicle and equipment being used is fit for purpose, used correctly, is clean and report defects to the vehicle, equipment, and any other operational issues as soon as possible.
• Work as an integral part of the Critical Care Transport team, representing SJA in the very best light at all times and supporting the NHS Clinical Team with tasks and procedures to the level you are trained and inducted to.
• Render emergency aid, either as part of the clinical team or alone, or for incidents encountered whilst in transit and support families of patients by providing accurate information, support, and advice while being sensitive to their emotional state.
• Accurately complete all documentation relating to patients, vehicles, and equipment and submit it via the correct channels in a timely manner.

Required Knowledge, Skills & Experience

• Hold a full UK manual driving licence (with C1 category), a minimum of 1 year driving experience and no more than 3 penalty points.
• Hold and maintain an SJA Critical Care Transport Assistant qualification (to be obtained within probationary period if not held already).
• Hold, and maintain, IHCD D1/D2 or a Level 3 Certificate in Emergency Response Ambulance Driving (CERAD) (to be obtained within probationary period if not held already).
• Experience of working with customers, patients, or clients in a positive manner.
• Experience of managing conflict and de-escalating situations.

About the Role

Provide safe, stable transport to the clinical team, patient, and relative(s) throughout journeys, paying attention to the impact of the journey on the patient’s level of vulnerability.

Ensure compliance with mandatory learning, online learning or face-to-face training during the probationary period and thereafter.

About Us

This is a fantastic opportunity to join a team of over 1,200 employees and over 29,500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with a rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. St John Ambulance works at the heart of communities, supporting and enabling access to physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response and Night Time Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Benefits

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme
• Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

How to Apply

To find out more about us visit www.sja.org.uk or follow us on our socials. If you are a current St John Ambulance employee, apply here: Click here. For all other candidates, or St John Ambulance volunteers wishing to apply please apply below. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, please submit your application as early as possible. St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy. St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. We value equality, diversity and inclusion and provide networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.