Crisis Support Worker

Paragon Social Care Limited; Walsall; On-site; GBP 23,000 - 39,000; Full time

Benefits offered by this job

Competitive Pay

Extensive Training

Flexible schedules

Casual dress code

Company pension

Referral bonuses

Job summary

Paragon Social Care Limited is recruiting Children’s Support Workers across the West Midlands. You will provide trauma-informed care, build trusted relationships, support education, meals, and life skills for vulnerable children in care.

A full UK driving licence and access to your own car are preferred. Flexible hours, including nights and weekends, and an enhanced DBS are required or willing to obtain. Competitive pay and extensive training are provided.

Qualifications

• Experience working with children or young people, paid or voluntary.
• A full UK driver’s licence and your own car.
• Patience, empathy, and emotional resilience.
• Flexible approach, including waking nights, weekends, and sleep-ins when required.
• Enhanced DBS or willingness to complete one.
• NVQ Level 3 in Children’s Residential Care or equivalent is desirable but not essential.

Responsibilities

• Provide trauma-informed care to keep young people safe and supported.
• Build positive relationships and promote healthy routines.
• Prepare meals and support education and life skills.
• Advocate for the child’s voice and ensure they feel heard.
• Support medical appointments and community activities.
• Use your own vehicle to transport young people when needed.
• Help them move forward with confidence.

Skills

Patience

Empathy

Emotional resilience

Driving

Education

NVQ Level 3 in Children’s Residential Care or equivalent

Tools

Full UK driving license

Own car

Job description

Do You Want to Make a Real Difference? Become a Support Worker with Paragon Social Care!

We’re Recruiting Children’s Support Workers Across the West Midlands!

Are you ready to change a young person’s life for the better?

At Paragon Social Care, that’s exactly what you’ll do! We’re looking for passionate, caring, and resilient individuals to join our incredible team of Children’s Support Workers across the West Midlands.

Whether you have previous experience in care or you’re looking for a rewarding new challenge, this is your opportunity to make a lasting impact on the lives of vulnerable children who need you most.

Who Are We?

At Paragon Social Care, our vision is simple:

“Excellence Through Understanding.”

We provide essential 24/7 wraparound support for children and young people in local authority care during times of uncertainty and transition.

Our goal is to create safe, nurturing, and stable environments while supporting and planning for their future.

Every child deserves care, compassion, and opportunity — and that starts with YOU.

What Does a Day Look Like?

• Providing compassionate, trauma-informed care to keep young people safe and supported.
• Building positive relationships and promoting healthy routines.
• Preparing meals, supporting education, and encouraging life skills.
• Advocating for their voice, making sure they feel heard and valued.
• Supporting medical appointments and community activities.
• Using your own vehicle to transport young people when needed.
• Helping them move forward with confidence into their next chapter.

What We’re Looking For

• Experience working with children or young people, whether paid or voluntary.
• A full UK driver’s licence and your own car.
• Patience, empathy, and emotional resilience.
• A flexible approach, including waking nights, weekends, and sleep-ins when required.
• A clear enhanced DBS or willingness to complete one.
• A relevant qualification, such as an NVQ Level 3 in Children’s Residential Care or equivalent, is desirable but not essential.

What You’ll Get in Return

Competitive Pay

£17.50ph – £24.00ph PAYE Rate (including holiday pay)

£20.00ph – £28.00ph Umbrella Rate

Extensive Free Training

You’ll receive comprehensive training and development, including:

• Online modules and in-person training in safeguarding, trauma-informed practice, positive behaviour support, and more.
• Clear career progression opportunities, including Senior Support Worker and beyond!

Fantastic Perks

• Flexible schedules (agency role).
• Casual dress code.
• Company pension.
• Referral bonuses.

Why Join Us?

Because this isn’t just a job — it’s a chance to be the difference in a child’s story.

Every day, you’ll have the opportunity to inspire hope, create stability, and empower young people to believe in their future.

If you’ve got the passion, we’ll give you the training, support, and opportunity to thrive.

We’re currently looking for Children’s Support Workers across the West Midlands.

This position is exempt from the Rehabilitation of Offenders Act 1974 and therefore all shortlisted candidates must disclose any convictions or cautions that are not protected under current filtering legislation.

We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to satisfactory safer recruitment checks which includes an Enhanced DBS Check.