Crisis Service Manager - South Yorkshire

Mental Health Matters; England; Hybrid; GBP 38,000 - 43,000; Full time

Job summary

A national charity for mental health support is seeking a Crisis Service Manager to lead teams delivering high-quality crisis services in South Yorkshire and Warrington. The role involves managing operations, engaging with partners, and improving services for individuals with varied mental health needs. Candidates must possess strong leadership and communication skills and be willing to travel. Competitive salary and comprehensive benefits offered.

Benefits

Competitive salaries with annual review

25 days Annual leave plus bank holidays

Enhanced Occupational Sick pay

Access to workplace pension scheme

Family friendly working arrangements

Access to Wellbeing resources

Life Assurance and Free Will writing service

Employee discounts

Personal Development and Career Pathways

Qualifications

• Experience as an operational manager with a focus on mental health services.
• Ability to review and improve services along with business development.
• Willingness to travel and work flexible hours including evenings and weekends.

Responsibilities

• Manage and develop Crisis and Autism / ADHD services.
• Provide leadership and support to crisis service teams.
• Engage with commissioners and partners for service improvement.

Skills

Leadership

Communication

Emotional Intelligence

Operations Management

Engagement with people

Job description

Hours of work : 37.5 hours per week including evenings and weekends

Contact : Fixed Term - 12 months

Location : South Yorkshire and Warrington, with willingness to travel to other locations

Salary : £38,397 with progression upto £42,723

Could you make Mental Health Matter?

Are you looking for a role where you can have a positive impact on the lives of people living with mental health needs, then this could be the role for you!

About the role

We have an exciting opportunity for a Crisis Service Manager to join our mental health teams across South Yorkshire and Warrington.

Initially on a fixed term basis for one year you will support the Area Manager to manage and develop Crisis and Autism / ADHD services in South Yorkshire and Warrington. Providing leadership and management to teams delivering high quality, safe and effective crisis services in support of the organisation's mission, values and strategy. Ensure the team are responsive to the needs of people in an honest, non-judgemental and open manner which respects the rights of individuals and groups and to support in the mobilisation of new services.

We are looking for an experienced operations manager who is able to support the team, improve quality and lead on commissioner and partner engagement. Our services provide high quality, recovery focused support to people who have a range of mental health needs as well as other support needs including learning disabilities, neuro diversity, physical health issues and substance misuse, whilst promoting independence and social inclusion.

About you

To be successful in this role, you will need to be an experienced operational manager able to review and improve services, support business development and along with the Area Manager lead mobilisations of new services. You will be an inspiring leader, a good team player, an advocate for good mental health and willing to travel and work across a large area including some evenings and weekends. The successful candidate will have exceptional communication skills. experience of systems and data recording, experience of providing support, understanding of complex mental health needs, ability to engage with a range of people, ability to speak to and encourage people who use our services, display exceptional emotional intelligence.

About us

Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers.

Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities.

What we offer you

• Competitive salaries, with an annual pay review process
• 25 days Annual leave, increasing with length of service, plus bank holidays
• Enhanced Occupational Sick pay
• Access to our workplace pension scheme
• Family friendly and flexible working arrangements to support a good work life balance
• Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources
• Life Assurance and Free Will writing service
• Blue Light Card and Charity Workers discounts
• Access to Tickets for Good
• Employee recognition and celebration schemesA tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations

How To Apply

We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone.

If you would like to have an informal conversation about this role, please contact :

Jackie Redding -