Crisis Care Advocate — Adult & Paediatric

De& I; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a dedicated support staff member for service users. The role includes acting as the first point of contact, supporting service users during their visits, and maintaining forensic standards. Ideal candidates will have experience in a customer-focused environment and possess a caring nature. This role requires a UK driving license and may involve travel to different locations. Comprehensive training and robust support for staff will be provided.

Benefits

Enhanced sickness pay scheme

Enhanced Maternity Pay

Well-being programme

6 weeks annual leave

Pension Scheme

Life Assurance

Apprenticeships

Employee Assistance Programme

£1500 sign-on bonus

Qualifications

• Able to maintain a high standard of DNA anticontamination between forensic cases.
• Experience working in a supportive or customer focused environment.
• Must have a UK driving license and access to a vehicle.

Responsibilities

• Act as the 1st point of contact for service users.
• Support service users and their families during visits.
• Liaise with other agencies regarding service user management.

Skills

IT skills

Customer service experience

Kind caring nature

Understanding of confidentiality

Job description

A leading healthcare provider in the UK is seeking a dedicated support staff member for service users. The role includes acting as the first point of contact, supporting service users during their visits, and maintaining forensic standards. Ideal candidates will have experience in a customer-focused environment and possess a caring nature. This role requires a UK driving license and may involve travel to different locations. Comprehensive training and robust support for staff will be provided.