Crisis Cafe Manager

NHS; Manchester; On-site; GBP 47,000 - 55,000; Full time

Job summary

A leading mental health service provider in Manchester is seeking a Team Manager for the Crisis Cafe. This full-time role involves managing a team of qualified professionals to provide support for individuals experiencing a mental health crisis. Candidates should have relevant qualifications and direct experience in crisis services. The position offers comprehensive benefits, including significant pay enhancements for evening and weekend work.

Benefits

Pay enhancements for evenings and weekends

27 days annual leave plus bank holidays

Excellent pension scheme

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts

Fuel Cards for applicable roles

Qualifications

• Direct experience working within crisis services.
• Knowledge of the legal frameworks in urgent response services.
• Experience managing crisis services is desirable.

Responsibilities

• Provide clinical and managerial supervision to the team.
• Oversee assessment and interventions for crisis services.
• Trigger and support safeguarding and skills development.

Skills

Leadership skills

Understanding therapeutic approaches

Crisis management knowledge

Education

Professional qualification in Mental Health, Social Work, Occupational Therapy, or Psychology

Job description

Job summary

An exciting and rare opportunity has arisen to be a Team Manager in the Crisis Cafe. This is an out of hours service, working at twilight hours and weekends.

The team is looking for a professionally qualified Mental Health Nurse, Social Worker, Occupational Therapist or suitably qualified Psychologist who is committed to promoting recovery.

You will be required to manage a team of professionally qualified Mental Health Practitioners as well as Support staff, to work therapeutically with a client group of people who are experiencing a mental health crisis. Working within a philosophy of recovery, to achieve potential and independence and maintain positive wellbeing in a short period of time.

Main duties of the job

The role will involve providing clinical and managerial supervision to the team to oversee assessment, interventions, triggering and supporting safeguarding, skills development and other psychosocial interventions, including carer support, family intervention and education.

You will be expected to demonstrate leadership skills to develop the service and work with all stakeholders to reach outcomes and strategic targets. On appointment, you will be a member of an integrated team and will receive professional, clinical supervision and have access to a range of training and development opportunities.

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Benefits

• Pay Enhancements: 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
• fuelGenie Fuel Cards (for applicable roles)

Person Specification

Knowledge Essential:

• Understanding of the role crisis services in community care

Desirable:

• Understanding of the legal frameworks in urgent response services

Understanding Essential:

• Understanding of therapeutic approaches in managing crisis

Desirable:

• Knowledge of the theoretical approaches to crisis management

Experience Essential:

• Direct experience of working within crisis services

Desirable:

• direct experience of managing crisis services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here: Criminal records checks for overseas applicants.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer details

Greater Manchester Mental Health NHSFT

No 93 Crisis Cafe - North Manchester

93 Church Lane

Manchester

M9 5BG

Website: https://www.gmmh.nhs.uk/

Job details

• Date posted: 03 November 2025
• Pay scheme: Agenda for change
• Band: Band 7
• Salary: £47,810 to £54,710 a year per annum pro rata
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 437-7543117-A
• Job locations: No 93 Crisis Cafe - North Manchester (93 Church Lane, Manchester, M9 5BG)