Crisis and Recovery Support Worker

Creative Support; Liverpool; On-site; GBP 10,000 - 40,000; Full time

Job summary

A not-for-profit social care provider in Liverpool seeks a motivated Crisis and Recovery Support Worker to provide person-centred support to individuals facing mental health crises. This role involves practical and emotional assistance, working flexible hours in a dynamic environment. Candidates with experience in mental health support and a warm personality are encouraged to apply. The position offers comprehensive training and competitive benefits, ensuring professional development in a supportive setting.

Benefits

Probationary bonus

Pension contributions

28 days Annual Leave

Company-paid enhanced DBS

Qualifications

• Experience of working with people with mental health needs is essential.
• You must have a warm personality and be able to work in a person-centred way.
• A clean driving licence and access to a car is beneficial.

Responsibilities

• Providing practical and emotional support to service users who may be in or facing mental health crisis.
• Identifying and accessing opportunities with service users to gain independence and confidence.
• Collaborating with other involved professionals to provide a consistent and coordinated service.

Skills

Experience with mental health needs

Person-centred approach

Ability to work under stress

Job description

Crisis and Recovery Support Worker, Liverpool

Client:

Creative Support

Location:

Liverpool, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

948a8b901488

Job Views:

10

Posted:

12.08.2025

Expiry Date:

26.09.2025

Job Description:

Creative Support, a not-for-profit provider of social care services, is pleased to be working in partnership with Liverpool City Council, local police force, crisis teams and other agencies to provide a new night time crisis prevention service for individuals with a mental illness in Liverpool City Centre.

The service will provide a safe and secure environment for individuals reaching crisis point within their mental health. It will operate from 6pm 7 days a week, 365 days a year and the sole purpose of the service is to reduce individuals being hospitalised, dependency on A and E departments and police resources. This will be a social model of support with staff team expected to utilise appropriate de-escalation and support techniques whilst promoting clients abilities to manage their own coping strategies.

We are recruiting a motivated, warm individual for the role of Crisis and Recovery Workers to provide person-centred support to people with mental health needs at our new service in Liverpool.

Your role will include:

• Providing practical and emotional support to service users who may be in or facing mental health crisis
• Identifying and accessing opportunities with service users to gain independence and confidence
• Working with service users in a recovery-focused way in line with their support and risk management plans
• Collaborating other involved professionals to provide a consistent and coordinated service that maximises outcomes for service users

Experience of working with people with mental health needs is essential and you must have a warm personality and be able to work in a person-centred way, at times working within high stress circumstances. A clean driving licence and access to a car is beneficial.

You will be expected to work flexibly on a rota to meet the needs of the service.

This position offers the opportunity to work in an environment that challenges and encourages personal and professional development. Creative Support has obtained Investors in People Silver status and you will receive ongoing training regarding the client group you work with, managerial qualifications, and up-to-date training regarding changes to the law governing social care.

Vacancy Reference Number: 79078

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme.

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Created on 12/08/2025 by TN United Kingdom