Crew Resource Manager WUK

Wizz Air; Luton; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading European low-cost airline is seeking a Crew Resource Manager in Luton. This role is responsible for analyzing crew availability and enhancing operational efficiency. The ideal candidate will have 4-6 years of experience in a multinational environment, a strong proficiency in MS Office, and excellent analytical skills. Join our dynamic team committed to providing affordable air travel.

Qualifications

• 4-6+ years of professional experience, 3+ years in a multinational environment.
• Fluent in English, both written and spoken.

Responsibilities

• Manage crew availability and ensure compliance with regulations.
• Collaborate with various departments for crew efficiency.
• Collect and analyze crew scheduling data to optimize performance.

Skills

Analytical skills

Problem-solving skills

Interpersonal skills

Leadership skills

Organizational skills

MS Office proficiency

Education

Bachelor’s or Master’s degree

Tools

AIMS Crew and Ops system

Job description

Wizz Air is a leading European low-cost airline. Our mission is to provide affordable and reliable air travel to everyone, everywhere, while minimizing our environmental impact. We are proud to foster a diverse and inclusive team of over 8,000 employees from more than 110 nationalities, who share our values of inclusivity, positivity, dedication, integrity, and sustainability.

As a rapidly expanding airline, we offer exciting career opportunities across a range of functions, from flight operations to engineering, customer experience, finance, and more. We provide extensive training and development opportunities to help our employees grow and succeed in their roles. Joining Wizz Air means joining a team that is passionate about aviation, dedicated to excellence, and committed to making air travel accessible and sustainable for all. If you are looking for a challenging and rewarding career in the aviation industry, we welcome you to explore our job opportunities and become a part of our success story.

Crew Resource Manager WUK

Based in Luton

Purpose of the role

Crew Resources Manager is responsible for analyzing and optimizing crew availability to ensure efficient and effective operations within Wizz Air UK. This role involves data analysis, forecasting, and collaboration with various departments to maintain compliance with regulatory requirements. Ensures efficient recruitment and onboarding procedures for entry crew to deliver the necessary crew resource on time at the base which is the optimal operationally and from crew satisfaction point of view. Manager delivers operational performance increase and supports crew work‑life balance.

Responsibilities

• Manage interaction with commercial regarding AC allocation planning, AC utilization (including crew utilization impact)
• Allocate crew bases using optimized manpower planning and transparent rules.
• Monitor and collaborate with scheduling team to ensure that commercial schedules are optimized and are able to accommodate disruptions, leave, and training requirements.
• Collect, analyse, and interpret crew scheduling data to identify trends and inefficiencies with predicting forecasted patterns allocation
• Optimize crew demand modelling to enhance operational efficiency and minimize costs.
• Develop and maintain forecasting and financial tools as required
• Monitoring crew database and provide inputs to CCC and HFO regarding base waiting list based on transparent rules.
• Coordination with Training department and Crew planning on entry trainings.
• Initiating and implementing IT developments for improved processes in Crew Resources and/or cross functional crew related processes.
• Initiating cross functional projects to increase crew satisfaction and to improve operational performance.
• Prepare weekly and monthly reports on crew performance, utilization, and key metrics.
• Create and oversight Recruitment Plan for CC and FC
• Oversight of recruitment events
• Coordination of Marketing campaigns and recruitment advertising strategies
• Monitor recruitment results
• Maintaining a base waiting list based on transparent rules.
• Maintain and control Crew database.
• Supporting Command Upgrade procedure.
• Oversight of holiday management for crew.
• Oversight on crew onboarding process including vetting procedures
• Coordination with Training department and Crew planning on entry trainings.
• Oversight of Logistics for trainees (CC and FC).
• Attrition monitoring, exit interviews.

Experience

4-6+ years of professional experience with 3+ years of experience in a multinational environment

Hard skills

• Knowledge of AIMS Crew and Ops system (advantageous)
• Understanding of Working Rules Limitations and Rest Requirements (advantageous)
• Excellent MS Office skills

Education

Bachelor’s or Master’s degree

Language

Fluent English (both written and spoken)

Skills and competencies

• Strong analytical and problem‑solving skills
• Growth mindset and can‑do attitude
• Good oral and written presentation skills
• Excellent organizational skills and attention to detail
• Teamwork and strong interpersonal skills
• Good leadership and people management skills
• Flexibility to travel as required
• Advanced proficiency in MS Office

When applying, please only provide valid information regarding your educational background and certificates, as the original documents will be requested during the hiring process.

We look forward to meeting you and learning more about your skills and experience. Join the Wizz Air team and discover the world of opportunities.