Crew Member

Wingstop UK - Newcastle; Whickham; On-site; GBP 13,776 - 16,531; Part time

Benefits offered by this job

Flexible Rota

Regular companywide incentives

Free food on every shift

Employee discount (50% Mon–Thurs, 20% Fri–Sun)

28 days holiday + birthday off

Wagestream access

Uniform provided

Team socials & events

Job summary

Wingstop UK - Newcastle is looking for dynamic Crew Members to deliver exceptional customer experiences in a vibrant environment. As part of a close-knit team, you will be responsible for taking orders, preparing food, and ensuring a clean and lively restaurant atmosphere.

Successful candidates will demonstrate a positive attitude, reliability, and a collaborative spirit. Join us for a role where you'll learn new skills, enjoy flexible hours, and grow within a supportive team. Enjoy perks like free food on shifts and generous employee discounts!

Qualifications

• Ability to work in a fast-paced environment.
• Keen to learn and grow.
• Ready to contribute positively to the team.

Responsibilities

• Welcome customers and set the tone.
• Take orders during busy periods.
• Prepare food to high standards.
• Maintain cleanliness and safety.
• Support team members when needed.

Skills

Positive attitude

Reliability

Team player

Pride in work

Job description

About Us

At Wingstop, we’re not just in the chicken business, we’re in the flavour business. Creating memorable experiences for our customers and team is what we do best, and we’ve got the awards to prove it (Sunday Times Best Places to Work 2024 & 2025 and Deliveroo’s Restaurant of the Year). But our mission remains simple: BRING THE FLAVOUR.

About the Role

As a Crew Member, you’ll be at the heart of the action, delivering an outstanding experience for every customer. Whether you’re taking orders, preparing our iconic wings, or keeping the restaurant looking its best, you’ll play a key part in bringing the flavour and energy we’re known for.

You’ll work as part of a close-knit team in a fast-paced environment, learning new skills and building confidence along the way. No two shifts are the same, and you’ll thrive on keeping things moving while having fun with your team.

This role is based in one of our restaurants where customers can dine in, as well as order takeaway and delivery. It’s fast-paced, high-energy, and team-driven. You’ll be right at the heart of it, helping create great experiences for every customer.

What You’ll Be Doing

• Welcoming customers and setting the tone from the start
• Taking orders and keeping things moving during busy periods
• Preparing food to Wingstop’s high standards
• Keeping the restaurant clean, safe, and running smoothly
• Supporting your team and jumping in where needed

What We’re Looking For

• Positive, reliable, and ready to get stuck in
• A team player who brings good energy
• Takes pride in doing things properly
• Keen to learn and grow

Our Values

Authentic. Entrepreneurial. Fun. Service-Minded.

Why Wingstop?

Here at Wingstop, it’s all about the people, the passion, and the energy. We’re more than just wings, we’re a fast-moving, fun, and inclusive team where everyone’s voice is heard, growth is encouraged, and effort is recognised. From day one, you’ll be part of a culture that celebrates teamwork, rewards ambition and thrives on bringing energy to every shift.

Whether you’re learning new skills, leading a team, or helping launch a new store, you’ll feel the Wingstop vibe in everything we do. We are fast-paced, high-energy, and all about delivering great experiences for our customers and our people.

It’s more than just a job. It’s a place to build confidence, make mates, and be part of something that’s growing fast.

Benefits

• Flexible Rota
• Regular companywide incentives
• Free food on every shift
• Employee discount (50% Mon–Thurs, 20% Fri–Sun)
• 28 days holiday + birthday off

Culture budgets allocated to every restaurant for recognition

Grow With Us

Step Up Programme

Structured training from day one

Real career progression

Perks & Vibes

• Wagestream access
• Discounts platform
• Employee of the Month
• Team socials & events
• Uniform provided

Working Hours

We offer part-time contracts of 8 hours and full-time contracts of 16 hours per week, giving you a solid base with the opportunity to work additional hours as the business requires. Many of our crew members regularly increase their hours, and we can discuss what this could look like for you at interview.

Rates of Pay

Pay rates vary depending on age, in line with National Minimum Wage legislation increasing incrementally in line with legislative requirements. We can discuss this with you further after applying.

Diversity & Inclusion

We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal-opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know – we’re here to assist you.