Crew Member

McDonald's; Southampton; Hybrid; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for some overnight hours

Recognition and rewards

Free meals on your break

Career development

Job summary

McDonald’s Southampton is hiring a Crew Member to help deliver a welcoming and efficient guest experience. You will support service at the counter, ensure cleanliness, handle basic food prep, and participate in a fast-paced team environment.

No prior experience is required as full training will be provided, and you can work across weekdays and weekends with flexible shifts, making it ideal for students or those seeking part-time work while developing transferable hospitality skills.

Qualifications

• No prior experience required; full training provided.
• Ability to work across Weekdays and Weekends with flexible shifts.
• Naturally friendly, proactive, and team-oriented.
• Strong communication and guest service attitude.

Responsibilities

• Deliver high standards of service and friendliness at the counter and dining area.
• Assist with basic food prep and maintaining cleanliness and safety.
• Follow training and company procedures in operations and service.
• Maintain a welcoming and respectful atmosphere for customers and colleagues.
• Contribute to a smooth, cooperative team environment.

Skills

Customer service

Hospitality

Communication

Tools

POS system

Cash handling

Job description

Come join the McDonald's Experience.

Looking for a role where your positivity, hospitality, and teamwork make a real impact? At McDonald's, we're not just serving food, we're creating moments. As a Crew Member, you'll be at the heart of our customer experience, helping to deliver quality food, clean spaces, and friendly service.

This role requires availability to work shifts across various days and times. To meet the criteria for this role, you will be required to be available to work within Weekdays and Weekends, working shifts across Early Mornings, Afternoons & Evenings.

What We Stand For

At McDonald's, our employees are at the heart of everything we do. McDonald's is built on five core values: Serve, Inclusion, Integrity, Community, and Family. These values guide how we work together, how we treat our customers, and how we support each other. We're committed to creating a safe, respectful, and inclusive workplace where opportunity is open to all.

What does a day as a Crew Member look like?

As a Crew Member, you'll play a vital role in delivering a great customer experience. Whether you're preparing food, serving at the counter, or assisting customers, you'll make sure every visit is a positive one.

Your responsibilities will include:

• Delivering high standards of quality, service, and cleanliness
• Providing friendly, fast, and accurate service
• Completing tasks in line with training and company guidelines
• Following all workplace safety, hygiene and operational procedures
• Treating customers and colleagues with courtesy and respect
• Working as a supportive team member and contributing to a positive environment

This dynamic and fast-paced position requires a high level of enthusiasm, dependability, and a clear commitment to creating a welcoming and inclusive environment.

We're looking for individuals who are:

• Naturally friendly, welcoming, and helpful, with a passion to make others feel valued
• Have strong communication & hospitality skills
• Able to thrive in a dynamic environment and consistently bring a positive, engaged approach to work
• Eager to learn and follow guidance
• A team-focused mindset and willingness to learn

No experience is necessary as full training will be given!

What's in it for you?

We offer a rewards and benefits package designed to support you both at work and beyond, including:

• Skills for life - Learn transferrable skills that will help you grow, whether you're full or part time.
• Employee Assistance Programme - Access counselling, mental health support, and helpful resources whenever you need them.
• Exclusive discounts - Save on shopping, travel, gym memberships, and more.
• Premium pay for some overnight hours - Extra reward for some of those late-night hours.
• Recognition and rewards - From Employee of the Month to long-service awards, we celebrate your contributions.
• Free meals on your break - Choose a meal from our restaurant menu while you recharge. (Can differ depending on location)
• Career development - Opportunities for career growth through, training, clear progression pathways and apprenticeships to help you build your future.
• And many other great benefits specific to your restaurant.