Crew Member

McDonald’s; Hatfield; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading global fast-food chain is looking for crew members to prepare food and serve customers in a vibrant restaurant environment. Candidates should have a positive attitude, excellent communication skills, and a team-oriented mindset. The role involves maintaining high cleanliness standards and adhering to safety regulations. Join a company that values community, supports career progression, and offers competitive pay and benefits.

Benefits

Holiday pay

Employee discounts

Meal allowance

Premium shift pay

Above-national minimum wage

Annual holiday and sick pay

Qualifications

• Confident and enthusiastic in customer service.
• Able to handle fast-paced environments.
• Respectful to colleagues and embraces diversity.

Responsibilities

• Prepare food and beverages according to company standards.
• Serve customers quickly and with a friendly attitude.
• Maintain cleanliness and hygiene in the restaurant.
• Adhere to safety and food hygiene procedures.
• Collaborate effectively with teammates.

Skills

Positive attitude

Excellent communication skills

Ability to remain energetic

Team player

Job description

Job Overview

McDonald’s welcomes you to join a global team that values support, care, and community. Our crew members create a welcoming environment, serve customers, and maintain high quality and safety standards.

Responsibilities

• Prepare food and beverages in line with company standards.
• Serve customers quickly, accurately, and with a friendly smile.
• Maintain cleanliness and hygiene throughout the restaurant.
• Follow all workplace safety, security, and food‑hygiene procedures.
• Support teammates and work as part of an inclusive team.
• Complete tasks and activities in line with training, company guidelines, and management direction.

Qualifications

• Positive attitude, confidence, and genuine enthusiasm for customer service.
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• Excellent communication skills – attentive listening, face‑to‑face speaking, and eye contact.
• Ability to remain energetic, efficient, and productive during fast‑moving shifts.
• Team‑player who respects colleagues and welcomes diversity.

Benefits

• Holiday pay and Service Awards.
• Employee discounts from over 1,600 retailers.
• Meal allowance.
• Premium shift pay for overnight work (midnight‑5am).
• Above‑national minimum wage for hourly workers.
• Annual holiday and sick pay.

Pay & Work Hours

Hourly employees are typically paid every 2–4 weeks. Salary employees receive monthly pay. Shift schedules are flexible, with most restaurants operating 24 hours a day. Workers can choose shifts that suit them while meeting legal and business requirements.

Job Progression & Development

Many managers and franchisees began as crew members. McDonald’s offers award‑winning learning and nationally recognised qualifications, clear career paths, and flexible working arrangements.

Sustainability

McDonald’s is committed to sustainability, including a net‑zero restaurant launched in 2021.

Equal Opportunity

McDonald’s is an Equal Opportunity Employer. All employment is based on merit and without discrimination.

Recruitment Process

Our recruitment journey is supported by Olivia, a virtual assistant available 24/7 to answer questions, guide you through application steps, arrange interviews, and provide timely updates. Interview questions focus on values, attitudes, teamwork, and customer experience.

Eligibility Verification

Proof of right to work in the UK & Ireland is required. Acceptable documents include a valid passport or a valid UK/Ireland visa with a college letter listing term dates, where applicable. Only original documents will be accepted.

Contact & Scheduling

If you cannot attend a scheduled interview, contact Olivia to rearrange a suitable date.