Crew Member

WINGSTOP UK (Lemon Pepper Holdings Ltd); Birmingham; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Flexible Rota

Free food on every shift

Employee discount (50% Mon–Thurs, 20% 

20% Fri–Sun)

28 days holiday + birthday off

Culture budgets allocated to every餐

Job summary

Wingstop UK (Lemon Pepper Holdings Ltd) is seeking a Crew Member for night shifts to deliver an outstanding experience from open to close. You’ll help prepare our iconic wings, serve late-night customers, and keep the restaurant running smoothly as part of a fast-paced team.

Night shifts bring a buzzing energy; this role suits those who enjoy evenings and late hours, with flexible daytime options and strong teamwork.

Qualifications

• Experience in customer service roles.
• Ability to work in a fast-paced environment.
• Evidence of reliability and teamwork.

Responsibilities

• Supporting late-night service and keeping standards high.
• Preparing food efficiently during busy night periods.
• Maintaining a clean and safe environment.
• Working as part of a team to keep things running smoothly.

Skills

Customer Service

Job description

About Us

At Wingstop, we’re not just in the chicken business, we’re in the flavour business. Creating memorable experiences for our customers and team is what we do best, and we’ve got the awards to prove it (Sunday Times Best Places to Work 2024 & 2025 and Deliveroo’s Restaurant of the Year). But our mission remains simple:

BRING THE FLAVOUR.

About The Role

As a Crew Member working our night shifts, you’ll be at the heart of the action, delivering an outstanding experience for every customer. Whether you’re preparing our iconic wings, serving late-night customers, or keeping the restaurant running smoothly, you’ll play a key role in keeping the energy high from open to close.

About Us

At Wingstop, we’re not just in the chicken business, we’re in the flavour business. Creating memorable experiences for our customers and team is what we do best, and we’ve got the awards to prove it (Sunday Times Best Places to Work 2024 & 2025 and Deliveroo’s Restaurant of the Year). But our mission remains simple:

BRING THE FLAVOUR.

About The Role

As a Crew Member working our night shifts, you’ll be at the heart of the action, delivering an outstanding experience for every customer. Whether you’re preparing our iconic wings, serving late-night customers, or keeping the restaurant running smoothly, you’ll play a key role in keeping the energy high from open to close.

Night shifts bring a unique buzz - fast-paced, team-focused, and full of energy. You’ll work closely with a tight-knit team, supporting each other through busy periods and keeping things moving.

It’s a great opportunity for those who enjoy a later schedule, want flexibility during the day, or thrive in a lively, dynamic environment.

Some of our locations operate late into the night, with certain sites open until 5am. Shift patterns will be discussed at interview, but this role requires someone comfortable working evening and late-night hours.

What You’ll Be Doing

• Supporting late-night service and keeping standards high
• Preparing food efficiently during busy night periods
• Maintaining a clean and safe environment
• Working as part of a team to keep things running smoothly

What We’re Looking For

• Comfortable working late hours
• Reliable and able to stay focused during night shifts
• Positive attitude and strong team mindset

Our Values

Authentic. Entrepreneurial. Fun. Service-Minded.

Why Wingstop?

Here at Wingstop, it’s all about the people, the passion, and the energy. We’re more than just wings, we’re a fast-moving, fun, and inclusive team where everyone’s voice is heard, growth is encouraged, and effort is recognised. From day one, you’ll be part of a culture that celebrates teamwork, rewards ambition and thrives on bringing energy to every shift. Whether you’re learning new skills, leading a team, or helping launch a new store, you’ll feel the Wingstop vibe in everything we do. We are fast-paced, high-energy, and all about delivering great experiences for our customers and our people.

It’s more than just a job. It’s a place to build confidence, make mates, and be part of something that’s growing fast.

Benefits

• Flexible Rota
• Regular companywide incentives
• Free food on every shift
• Employee discount (50% Mon–Thurs, 20% Fri–Sun)
• 28 days holiday + birthday off
• Culture budgets allocated to every restaurant for recognition

Grow With Us

• Step Up Programme
• Structured onboarding from day one
• Real career progression opportunities

Perks & Vibes

• Wagestream access
• Discounts platform
• Employee of the Month recognition
• Team socials and events
• Uniform provided

Working Hours

We offer part-time contracts of 8 hours and full-time contracts of 16 hours per week, giving you a solid base with the opportunity to work additional hours as the business requires. Many of our crew members regularly increase their hours, and we can discuss what this could look like for you at interview.

Rates of Pay

Pay rates vary depending on age, in line with National Minimum Wage legislation increasing incrementally in line with legislative requirements. We can discuss this with you further after applying.

Working Hours

We offer part-time contracts of 8 hours and full-time contracts of 16 hours per week, giving you a solid base with the opportunity to work additional hours as the business requires. Many of our crew members regularly increase their hours, and we can discuss what this could look like for you at interview.

Rates of Pay

Pay rates vary depending on age, in line with National Minimum Wage legislation increasing incrementally in line with legislative requirements. We can discuss this with you further after applying.

Diversity & Inclusion

We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal-opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know - we’re here to assist you.

AI can be a useful tool - and we understand many candidates use it for support. That said, we’re really interested in you, not an AI-generated version of you.

#WingCrew

Skills

Customer Service