Crematorium Assistant

Central England Coop; Bretby; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community-focused funeral service provider in Bretby is seeking a Crematorium Assistant to support families during the cremation process. This varied role involves driving company vehicles, assisting in the transfer of the deceased, and maintaining cleanliness of the grounds. A full driving licence and ability to lift are essential. The ideal candidate will be a confident communicator who can build relationships within the community and thrive in a supportive team environment. In-house training is provided, alongside various employee benefits.

Benefits

Colleague discount across Retail and Funeral businesses

Personalised learning and development

Paid time for volunteering

Qualifications

• Full driving licence required to drive company vehicles.
• Physical ability to lift and perform duties in a wide-ranging role.
• Flexible working across varying shifts.

Responsibilities

• Support the crematorium team with all aspects of the crematorium journey.
• Work across varying shifts and be flexible; drive company vehicles as required.
• Collaborate with colleagues to maintain high standards of operation.

Skills

Confident communicator

Attention to detail

Customer-facing experience

Job description

Overview

As a Crematorium assistant you'll be working as a dedicated member of our team to create an environment for families to say a final goodbye. The role will entail all aspects of the crematorium journey from learning and understanding the cremation process to transferring the deceased person into our care. You'll need to hold a full driving licence and be flexible working across varying shifts. Physical ability to lift is essential in this wide-ranging role. You\'ll work closely with your colleagues as a family unit, who flex and support each other in a variety of duties, including the transfer of the deceased within our Society vehicles as well as managing and maintaining the grounds and crematorium cleanliness. Bringing a positive can-do attitude is essential to support the day-to-day operation. It is key every task is completed to the highest standard to ensure our clients expectations are always met. There are many aspects to this varied role which will all be supported by in house training. Other key areas of responsibilities include, supporting the team with client inquiries, liaising with 3rd party businesses, such as doctors and suppliers, and complying with all health and safety regulations.

A confident communicator with a passion for detail will make sure you are successful in your role. This role will require you to drive one of our company vehicles, so a full driving licence is essential. Experience in a customer facing environment would be beneficial but not essential. As a representative of our funeral services within the local community, you\'ll be comfortable in building up good working relationships with Funeral Directors, local clergy, celebrants and other working partners. You,\'ll be able to make a positive impact in your community, joining us in our mission to create a sustainable Society, and working alongside a team of passionate people who\'ll help you grow. To find out more about working for us, visit our website www.careers.coop

In addition to our competitive salaries, our colleagues also benefit from: Reward and Benefits

Responsibilities

• Support the crematorium team with all aspects of the crematorium journey, including understanding the cremation process and transferring the deceased into our care.
• Work across varying shifts and be flexible; drive company vehicles as required.
• Assist with transfer of the deceased within Society vehicles and assist with grounds and crematorium cleanliness.
• Liaise with clients and respond to inquiries; support third party partners such as doctors and suppliers while complying with health and safety regulations.
• Collaborate with colleagues as a supportive team to maintain high standards of operation.

Qualifications

• Full driving licence (required to drive company vehicles).
• Physical ability to lift and perform duties in a wide-ranging role.
• Flexible working across varying shifts.
• Confident communicator with attention to detail; customer-facing experience is beneficial but not essential.
• Willingness to participate in in-house training and develop in the role.

Benefits & Rewards

• Fantastic colleague discount across Retail and Funeral businesses; access to exclusive retail discounts and savings.
• Colleague Dividend – share of profits paid to eligible colleagues.
• Colleague recognition for personal and professional achievements.
• Personalised learning and development with access to training programmes.
• Paid time for volunteering (up to three days per year).
• Enhanced family-friendly policies and wellbeing support.
• Annual health check kit and virtual GP access.
• Colleague assistance programme and healthcare cash plan.
• Company sick pay and life assurance after an initial qualifying period.
• Wellbeing campaign resources and Give as you earn for charitable giving.
• Financial wellbeing options including Wagestream, Money Co-op services, and salary sacrifice schemes (EV, SIP, Cycle to Work, Holiday buy).
• Company Pension and Pension wellbeing information.
• Nous smart assistant for managing household bills.
• For more information about benefits, visit Rewards and benefits - Central Coop (careers.coop).