Credit Strategy Manager - Hybrid, Lead Household Portfolio

Thames Water Utilities Limited; United Kingdom; Hybrid; GBP 62,000 - 74,000; Full time

Job summary

A major UK water service provider is seeking a Credit Strategy Manager to lead and improve their Household portfolio strategy. The role requires proven experience in credit performance management and strong leadership capabilities to manage a significant customer portfolio. A competitive salary is offered alongside benefits like annual leave and performance-related pay. This is a hybrid position based in the United Kingdom.

Benefits

26 days holiday, increasing to 30 with service

Annual Bonus

Private Medical Health Care

Performance-related pay plan

Qualifications

• Proven experience in credit strategy portfolio and performance management.
• Strong track record of leading change in complex, regulated environments.
• Commercially focused mindset with results in reducing bad debt and improving revenue performance.

Responsibilities

• Own and develop Thames Water’s Household portfolio strategy.
• Drive evolution of new and existing portfolio strategies.
• Lead team to provide reporting for informed decision-making.

Skills

Credit strategy portfolio management

Change management

Stakeholder relationship building

Analytical skills

Leadership

Education

Experience in Utilities or Financial Services

SQL/SAS knowledge

Job description

A major UK water service provider is seeking a Credit Strategy Manager to lead and improve their Household portfolio strategy. The role requires proven experience in credit performance management and strong leadership capabilities to manage a significant customer portfolio. A competitive salary is offered alongside benefits like annual leave and performance-related pay. This is a hybrid position based in the United Kingdom.