Credit Risk Manager UK&I

Exclusive Networks; Alton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global cybersecurity specialist is seeking a Credit Risk Manager in Alton. The role involves overseeing credit risk and cash collections for a portfolio of over 1,500 customers. The ideal candidate has over 5 years of credit risk experience, analytical skills, and the ability to build strong relationships. This position supports the sales teams and ensures accurate cash flow forecasting while maintaining compliance with regulations.

Qualifications

• 5+ years of credit analyst or risk experience.
• Experience in credit control is advantageous.
• Experience in IT distribution or reseller environment preferred.

Responsibilities

• Proactively work with sales and customers to maximise credit terms.
• Support local and regional Finance Directors.
• Provide credit availability updates to senior leadership.

Skills

Analytical skills

Communication skills

Attention to detail

Teamwork

Problem-solving

Education

FCICM Qualified or equivalent experience

Job description

Overview

Credit Risk Manager UK&I — Alton — Full time. Exclusive Networks (EXN) is a global cybersecurity specialist providing partners and end-customers with a wide range of services and product portfolios. The role supports the UK & Ireland (UKI) Credit Risk and Credit Control teams in managing credit risk, cash collections, and forecasting across a portfolio of over 1,500 customers, with coverage for the wider Northern Region credit teams as needed. The position helps maintain EXN's commercial flexibility through a consistent, structured, and globally aligned credit approach, and involves close collaboration with regional sales teams to support forecasting and deal registrations, while leading and coordinating the UKI credit teams to ensure timely collections and accurate cash flow forecasting.

Responsibilities

• Proactively work with sales and customers to maximise current credit terms and facilities, ensuring needs are addressed and escalated as needed.
• Support and collaborate with local and regional Finance Directors and the EMEA Director of Credit.
• Engage with customers’ CFOs/FDs to evaluate risks as required.
• Develop strong working relationships with internal teams to advise on potential risk and escalate where necessary.
• Provide credit availability updates and credit exposure reports to the senior leadership team.
• Gather relevant information on customers (Credit Reports, Allianz Intelligence, public-domain information) to inform credit decisions.
• Manage credit risk data for review and evaluation, reporting into regular Country Cash Calls with senior management alongside the local FD.
• Liaise with credit insurance providers.
• Resolve queries from internal and external customers.
• Keep data files up to date on internal systems; manage compliance and GDPR regarding customer information.
• Manage order approval, archiving program and data checks.
• Contribute to senior risk portfolio management alongside the credit solutions manager.

Qualifications and Experience

• FCICM Qualified or qualified by experience.
• 5+ years of credit analyst or risk experience.
• Experience in credit control is advantageous.
• Experience in IT distribution or IT reseller environment with knowledge of IT reseller customers is preferable.
• Service-driven with the ability to build strong internal and external relationships.
• Analytical and detail-oriented with strong research skills.
• Organised team player who performs well under pressure; proactive, innovative, and solution-driven.
• Ability to collaborate with wider teams to explore all avenues.

Why Exclusive Networks

We are people-focused and believe talent empowers disruption and growth. Our mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website: www.exclusive-networks.com.

Equal Opportunity and Data

We are an Equal Opportunity Employer and are committed to recruiting and hiring individuals from diverse backgrounds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any other characteristic. Employment decisions are based on qualifications, merit, and business need. Please review our Diversity and Inclusion Policy for more information. For recruitment data practices, read our Recruitment Data Protection Policy prior to applying.

Good luck and we encourage you to apply if you think the position is right for you. Our people make all the difference in our success.