Credit Hire Recoveries Team Manager

MPJ Recruitment Ltd; England; On-site; GBP 35,000 - 40,000; Full time

Job summary

A recruitment company is seeking a Credit Hire Recoveries Team Manager in Stockport. The ideal candidate will excel in team leadership within the insurance recoveries sector, demonstrating expert knowledge in motor claims. Responsibilities include mentoring the team and ensuring performance standards. The role offers a competitive salary and numerous employee benefits, including professional development support and increased holiday entitlement.

Benefits

Competitive salary up to 40,000 (DOE)

Support for industry qualifications

Increased holiday entitlement

Birthday day off

Contributory pension scheme

Free on-site parking

Qualifications

• Proven experience within insurance recoveries, ideally in motor claims.
• Prior experience in a team leadership or supervisory role.
• Strong understanding of technical motor claims and negotiation.

Responsibilities

• Lead and mentor a team of recoveries handlers.
• Monitor and manage team performance.
• Handle escalated or complex recoveries cases.

Skills

Insurance recoveries experience

Team leadership

Communication skills

Organizational skills

Proficiency in Microsoft Office

Job description

Credit Hire Recoveries Team Manager

Stockport, Greater Manchester

35,000 - 40,000 (DOE)

Monday to Friday, 9:00am - 5:30pm

Are you an experienced insurance recoveries professional ready to take the next step in your career?
if so, this could be the opportunity you've been waiting for!

Our client, a respected name in the Claims Management industry, is currently seeking a motivated and experienced Credit Hire Recoveries Team Manager to join their growing office in Stockport.

You'll be leading a well-established and highly motivated recoveries team, driving performance, mentoring team members, and ensuring the highest standards of service are delivered consistently. This is a fantastic chance to step into a leadership role where your experience and insight will be highly valued.

Key Responsibilities

• Lead, mentor, and support a team of recoveries handlers, ensuring individual and team KPIs are consistently met.
• Monitor and manage team performance through regular coaching, feedback, and performance reviews.
• Handle escalated or complex recoveries cases when necessary, demonstrating expert-level knowledge.
• Provide clear and consistent communication across the team and wider business.
• Promote a positive and collaborative team culture focused on performance and service excellence.

What We're Looking For

• Proven experience within insurance recoveries, ideally within the motor claims sector.
• Prior experience in a team leadership or supervisory role.
• Strong understanding of technical motor claims, liability disputes, and settlement negotiation.
• Exceptional organisational skills with the ability to prioritise under pressure.
• A confident and supportive leadership style, with a focus on coaching and team development.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office (Excel, Word, Outlook).

Benefits

• Competitive salary up to 40,000 (DOE)
• Support for with industry related qualifications
• Increased holiday entitlement with length of service
• Birthday day off and half-day off for seasonal shopping
• Contributory pension scheme
• Free on-site parking
• Supportive and collaborative working environment

Interested in Knowing More?

Click APPLY today!