Credit Controller - FMCG

Agility; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A financial services company in Manchester is seeking a reliable Credit Control professional. The successful candidate will manage client relationships, handle outstanding bills, and assist with month-end tasks. Applicants should have prior Credit Control experience, be comfortable with Microsoft Office, and possess strong communication skills. This role may involve occasional travel for meetings.

Qualifications

• Experience working within a Credit Control department is essential.
• Professional, reliable, motivated, and articulate personality.
• Ability to work comfortably with all levels within the organization.
• Willingness to travel for occasional overnight stays.
• Methodical and organized approach to work, adhering to strict deadlines.

Responsibilities

• Build relationships with clients to facilitate settlement of outstanding bills.
• Manage and escalate client queries through to conclusion.
• Conduct regular meetings and calls with stakeholders to agree on actions.
• Maintain debtor's ledger daily and prepare month-end reports.

Skills

Credit Control experience

Professional communication

IT Literate

Confidence in telephone interaction

Organizational skills

Tools

Microsoft Office (Outlook, Excel, Word)

Job description

Responsibilities

• Building relationships with internal and external clients to facilitate settlement of outstanding bills in line with terms of business
• Dealing with, escalating, and managing queries raised by clients through to conclusion
• Regular meetings and calls with Partners, portfolio holders and other stakeholders to agree actions and responsibilities
• Daily maintenance and noting of debtor's ledge
• Checking and issuing of monthly statements and reminder letters
• Ensuring accurate classification of clients within the practice management system
• Monthly debtor provisioning in line with policy
• Cash management; maximising collections, arranging refunds, transferring, and reallocating
• Ensuring that the monthly client Stop list is noted in a timely and accurate manner
• Supporting the preparation of month-end tasks and delivery of reports
• Assisting as may be required within Credit Control
• Previous experience working within a Credit Control department
• Professional and articulate, reliable, and motivated
• Comfortable working with people at all levels within the organisation
• Willingness to travel including some overnight stays
• Confident telephone manner
• Methodical, organised, and accurate with ability to adhere to strict deadlines IT Literate
• Microsoft office (including Outlook, Excel, Word)

Qualifications

• Previous experience working within a Credit Control department
• Professional and articulate, reliable, and motivated
• Comfortable working with people at all levels within the organisation
• Willingness to travel including some overnight stays
• Confident telephone manner
• Methodical, organised, and accurate with ability to adhere to strict deadlines IT Literate
• Microsoft office (including Outlook, Excel, Word)

If you believe you have the skills and experience we're looking for please apply online, ensuring that in your application you provide evidence in the form of specific examples of how you meet the essential criteria in the role profile. All candidates will be required to prove their right to work in the UK as part of the recruitment process.