Credit Controller | Accounts Payable

Cavendish Consulting; Eastleigh; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading consultancy firm in Eastleigh is seeking a Credit Controller to manage credit control processes and support the finance team. Candidates should possess AAT or equivalent qualifications and strong Excel skills. The role includes issuing customer statements, monitoring accounts, and maintaining records. Competitive salary offered along with a flexible, hybrid working model and extensive training opportunities.

Benefits

Flexible, hybrid working model

Private Medical Insurance

Paid time off to volunteer

Access to mentorship

Qualifications

• Experience working in a Finance or Credit Control role within an agency/professional service firm is highly desirable.

Responsibilities

• Manage credit control processes and support the finance team.
• Issue customer statements and proactively chase debtors.
• Monitor customer accounts for overdue payments.
• Negotiate payment plans and maintain accurate records.

Skills

Strong communication skills

Proactive problem solving

Tech-savvy with strong Excel skills

Attention to detail

Education

AAT qualified and/or part qualified CIMA/ACCA/ACA

Job description

Overview

Credit Controller | Accounts Payable

Southampton

Permanent/Full time

Full time 37.5 hours

What we're all about

Cavendish is all about talented people, delivering excellent results for our clients. We are a multi-award-winning, PR Week Top 150 communications consultancy, ranked No 1 in PR Week's UK Public Affairs consultancy rankings and recognised at PRCA National Awards 2025 as Large Consultancy of the Year.

Across our 11 strategically located UK and Ireland offices, Cavendish brings together industry-specialist communications to provide integrated solutions for clients and limitless development opportunities for our people.

We believe in sourcing talent from diverse backgrounds, nurturing a company culture that leads to a strong work life balance, and strengthening it by providing great learning and development opportunities.

What you will get from us

You'll have the opportunity to take your career to the next level, working with dynamic, talented people in a fast paced and expanding organisation. Alongside a competitive salary, we provide extensive training and development opportunities and an industry leading benefits package including:

• A flexible, hybrid working model
• Access to mentorship from some of the best minds in the industry
• Industry leading allocation of paid time off
• Geographical flexibility across our regional offices
• Private Medical Insurance
• Regular social and teambuilding events
• Paid time off to volunteer for a charity

What we are looking for

• AAT qualified and/or part qualified CIMA/ ACCA/ ACA
• Tech-savvy with strong Excel skills
• Highly numerate and excellent attention to detail
• Strong communication and interpersonal skills
• Proactive with a passion for problem solving, continuous improvement and process betterment
• Experience working in a Finance or Credit Control role within an agency/professional service firm is highly desirable

What you\'ll need to do

You will manage the company\'s credit control processes, as well as supporting the day to day running of the finance team. Your specific duties will include:

• Issuing customer statements and proactively chasing debtors, escalating where necessary
• Monitoring customer accounts to identify overdue payments
• Negotiating payment plans and setting terms for credit
• Maintaining accurate records of all credit control activities
• Reconciling incoming payments with outstanding invoices
• Preparing reports on aged debt and collections performance
• Producing monthly sales invoices for approval and distribution, reconciling to business unit pipelines
• Processing supplier invoices, reconciling statements, proposing payment lists and resolving queries
• Support the Finance Team to forecast cash flow
• Assisting with the preparation for financial audits
• Proactively improving processes and overall efficiency within the Finance Department
• Supporting with transactions and expenses from the travel booking system

Equal Opportunities

Our vision is to be a truly diverse and inclusive workplace that enables us to attract and retain a diverse workforce, representative of our clients and community. For this reason, we welcome applications from candidates regardless of qualifications and experience in industry and from all persons, regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Everyone stands to benefit when we embrace and value the diversity of thoughts, ideas, and ways of working that people from different backgrounds, experiences and identities bring to an organisation.

We are a disability confident employer. If you require any reasonable adjustments during the application and interview stages, please email [e-mail].