Credit Controller

Trades Workforce Solutions; Wellingborough; On-site; GBP 80,000 - 100,000; Full time

Job summary

A financial services company based in Wellingborough is seeking a detail-oriented Credit Controller to join their finance team. The role involves managing the credit and collections process, ensuring timely payment of invoices, and maintaining accurate financial records. The ideal candidate will have strong communication and negotiation skills, as well as previous experience in credit control. A supportive work environment with opportunities for professional growth and competitive salary is offered.

Benefits

Supportive work environment

Training and development opportunities

Employee Assistance Programme (EAP)

Additional annual leave with length of service

Qualifications

• Previous experience in credit control or a similar finance role.
• Knowledge of credit management procedures and best practices.
• Ability to work independently and as part of a collaborative finance team.

Responsibilities

• Manage the credit and collections process effectively.
• Contact clients to chase overdue payments.
• Maintain accurate records of communications and payment arrangements.
• Set and review customer credit limits in accordance with policy.
• Initiate legal proceedings on escalated accounts as needed.

Skills

Excellent communication skills

Negotiation skills

Organisational skills

Attention to detail

Problem-solving skills

Education

Qualification in finance, accounting, or business (e.g., AAT, ACCA part-qualified)

Tools

Microsoft Excel

Financial systems (Evonet or similar)

Job description

Credit Controller – Permanent – based in Wellingborough, NN8

Job Purpose:

We are seeking a detail-oriented and proactive Credit Controller to join a finance team. The successful candidate will be responsible for managing the credit and collections process, ensuring timely payment of outstanding invoices, maintaining accurate financial records, and supporting the business in minimising bad debt exposure while optimising cash flow.

Main Duties and Responsibilities:

• Monitor customer accounts to identify overdue balances and outstanding debts.
• Contact clients via phone, email, and written correspondence to chase overdue payments.
• Maintain clear and accurate records of all customer communications, payment arrangements, and disputes.
• Set and review customer credit limits in line with company policy and risk assessments.
• Initiate legal proceedings or escalated accounts to external collection agencies when required.
• Raise and issue accurate invoices promptly, ensuring compliance with internal billing procedures.
• Liaise with the sales team to resolve invoice queries or disputes efficiently.
• Process and record secure customer payments via a virtual terminal.
• Ensure accurate reconciliation of all payment transactions.
• Issue regular account statements to customers and follow up on overdue accounts.
• Maintain the Monthly Owed Spreadsheet, updating regularly with customer and supplier payment statuses.

Person Specification:

• Excellent communication and negotiation skills with a confident and professional telephone manner.
• Strong organisational and time-management skills with the ability to prioritise effectively.
• High attention to detail and commitment to data accuracy.
• A proactive approach to problem-solving and customer relationship management.
• Ability to work independently and as part of a collaborative finance team.

Experience:

• Previous experience in credit control or a similar finance role.
• Proficiency in Microsoft Excel and financial systems (Evonet or similar).
• Knowledge of credit management procedures and best practices.
• A qualification in finance, accounting, or business (e.g., AAT, ACCA part-qualified) is desirable but not essential.

Hours of Work:

• Monday – Friday

Work Location:

• In person

Benefits:

• Supportive work environment with opportunities for professional growth
• Training and development opportunities
• Employee Assistance Programme (EAP)
• Additional annual leave with length of service
• Competitive salary based on experience

If you are interested, please get in touch ASAP or if this is not the exact role you are searching for, please do not hesitate to contact me directly to discuss other opportunities.

Disclaimer – Oasis Business Personnel strives to be an equal opportunities employer and is committed to treating all applicants alike. Oasis Business Personnel does not treat any individual on grounds of sex, age, colour, marital status, race, nationality or ethnic or national origin, religion, sexual orientation, disability or membership or non-membership of a trade union, less favourably than others. All vacancies advertised are open to all ages.