Credit Controller

Eye4 Recruitment; Petersfield; On-site; GBP 42,000; Full time

Job summary

A recruitment agency in Petersfield is seeking a Credit Control & Customer Account Manager to oversee account management and communication. The candidate should have at least 2 years of experience in credit control, excellent skills in Microsoft Excel, and strong communication abilities. The role is full-time, office-based, offering a competitive salary and benefits including a pension scheme and holiday entitlement.

Benefits

Company pension scheme after 6 months

On-site parking

20 days' holiday per year

Qualifications

• Minimum of 2 years in credit control or accounts administration.
• Proficiency in Microsoft Office applications.
• Clear and confident communication skills.

Responsibilities

• Oversee credit control for all customer accounts.
• Send customer statements and respond to queries.
• Chase overdue balances and communicate with customers.
• Work with the sales team to update account status.
• Manage orders on hold pending account checks.
• Release held prepaid orders once cleared.

Skills

Microsoft Excel

Effective communication

Team collaboration

Job description

Credit Control & Customer Account Management

• Oversee credit control for all customer accounts.
• Send customer statements and respond to account‑related queries.
• Chase overdue balances and maintain regular communication with customers.
• Work closely with the sales team, providing updates on the status of their customer accounts.
• Manage orders on hold pending account settlement or proforma payment.
• Release held prepaid orders to the warehouse when cleared.

Customer Documentation & Reporting

• Email invoices and supporting account documents to customers as required.
• Upload invoices and documents to customer‑specific online portals.
• Create, maintain, and update customer account records.

Accounts Receivable

• Review, allocate, and record incoming payments for credit accounts.
• Process and record advance payments from customers paying upfront.

EDI & International Orders

• Collaborate with a team member to process international orders submitted via EDI (Electronic Data Interchange).

Candidate Requirements

• A minimum of 2 years' recent experience in a similar credit control or accounts administration role.
• Strong proficiency in Microsoft Excel and other Microsoft Office applications.
• Clear, confident, and effective communication skills, with the ability to work well within a team.

Contract Details & Benefits

• Salary: £42,000 per annum
• Full‑time, office‑based role: 8:45am – 5:00pm, Monday to Friday
• Company pension scheme after 6 months
• On‑site parking at our peaceful, rural office location
• 20 days' holiday per year, increasing with length of service